Sintiha Penaloza
Lawndale
Summary
Detail-oriented individual with a passion for youth development and customer service with exceptional communication, administrative and project management skills. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Hardworking and passionate job seeker with strong organizational skills eager to learn.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Truck Unloader
Yusen Logistics Dominguez
06.2020 - 02.2022
- Coordinated with team members to ensure timely unloading of incoming shipments.
- Maintained cleanliness and organization of unloading area to promote safety standards.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Handled packages with care while transporting from truck to loading dock.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Assisted in training new employees on best practices for unloading procedures.
Sales Associate
Dollar Tree
12.2018 - 01.2019
- Unpacked, stocked and stored products on shelves ensuring all were up to date.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions using POS systems, ensuring accuracy in cash handling and customer service.
- Monitored store cleanliness and safety compliance to provide a welcoming environment for customers.
Sales Associate
Six:02
01.2015 - 09.2017
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Restocked shelves timely, maintaining organized displays and optimal inventory levels.
- Collaborated with team members to achieve sales goals and maintain store appearance.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Early Education Program
Harbor UCLA Kindercare
01.2010 - 06.2011
- Cared and monitored a group (20) of youth between the ages of 3-5 during playtime and other various activities.
- Assisted in coordinating and developing activities to help the youth learn alphabets, reading and interpersonal skills within the classroom setting.
- Responsible for assisting with attendance and pick-up and drop-off with parents and guardians to ensure safety of each child.
Education
Cosmetology License -
Marinello School of Beauty
Lomita, CAHigh School Diploma -
Carson Senior High School
Carson, CA01-2014
Skills
- Truck unloading
- Warehouse safety procedures
- Adaptable to change
- Retail Sales
- Exceptional Customer Service
- Pallet jack operation
- Workplace cleanliness
- Inventory Management
- Youth Development
- Microsoft Office & Google Proficient
- Compassionate
- Patient
- Teamwork and collaboration
Certification
Early childhood program Certification
Administrative Assistant Certification
Languages
Spanish
Native or Bilingual
Timeline
Truck Unloader
Yusen Logistics Dominguez
06.2020 - 02.2022
Sales Associate
Dollar Tree
12.2018 - 01.2019
Sales Associate
Six:02
01.2015 - 09.2017
Early Education Program
Harbor UCLA Kindercare
01.2010 - 06.2011
Cosmetology License -
Marinello School of Beauty
High School Diploma -
Carson Senior High School