Sinthusan Senthurrasan
Toronto,ON
Summary
Adept at relationship building and customer care, I elevated customer satisfaction and sales at Cell Star Mobility through effective engagement and service. My technical role at Routersale.com honed my attention to detail and safety awareness, ensuring high-quality repairs and compliance. Proven ability to multitask and learn rapidly, I consistently exceed employer expectations without compromising quality.
Responsible technician with excellent troubleshooting, customer service and analytics skills coupled with more than 1 year of experience. Highly effective in complying with safety requirements evidenced by zero work loss days.
Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. I am experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technician
Routersale.com
12.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested components and systems to evaluate performance and identify concerns.
Salesperson
Cell Star Mobility
04.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Diploma - Business Accountancy
Centennial College of Applied Arts And Technology
Scarborough, ON04.2024
High School Diploma -
Nelliady Central College
Jaffna, Sri Lanka12.2019
Skills
- Customer care
- Relationship Building
- Works Well Under Pressure
- Multitasking and Organization
- Attention to Detail
- Safety awareness
- Heavy Lifting
- Willingness to learn
Languages
English
Full Professional
Tamil
Native or Bilingual
Certification
Microsoft Office Word 2019 Associate
Microsoft Office Excel 2019 Associate
Timeline
Salesperson
Cell Star Mobility
04.2023 - Current
Technician
Routersale.com
12.2022 - Current
Diploma - Business Accountancy
Centennial College of Applied Arts And Technology
High School Diploma -
Nelliady Central College
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