SINNELL PATTERSON
10105 Gouin West Roxboro,QC
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual, committed to leaving great, lasting impression.
Overview
14
14
years of professional experience
Work History
Night Attendant
Room Attendant
Celebrity Cruises
01.2019 - 07.2023
- Greeted guests and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction
- Vacuumed carpets and dust surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Replenished guest room water glasses, toiletries, and paper products.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Checked appliances in guest rooms to determine good working order.
- Transported and stored guest luggage to provide safekeeping of personal belongings.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Handled requests for extra linens, toiletries and other supplies.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom cleanings.
- Rotated linens in storerooms and replenished when supplies ran low.
- Sorted, laundered and put away various laundry items.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Returned emptied garbage receptacles to proper locations.
- Washed and put away galley dishes, utensils and glassware.
- Collected trash
Cage Cashier
Carnival City Members Club, Sunny Group of Companies
01.2016 - 12.2019
- Cash chips
- Redeem player’s winnings for cash
- Process tax paperwork for jackpots
- Provide Debit/Credit card wire transactions
- Make change for patrons
- Ensure Responsibility for large sums of money
- Keep cash drawer balanced and secure all casino funds when not in use
- Fulfilled all promotional offers to be redeemed at the club, including but not limited to coupons, prizes, redemptions, entertainment tickets and drawing tickets
- Communicate efficiently with other departments throughout a shift
- Able to stand for duration of the shift.
Accounts Clerk
B.A.C Customs Broker Company
12.2017 - 01.2018
- Receive, record and bank cash and cheques
- Calculate, prepare, and issue bills, invoices
- Type letters and manage correspondence
- Keep financial records, using journals and ledgers or computer
Clerical Assistant/Pharmacist Assistant
Tobago Regional Health Authority
08.2013 - 08.2015
- Package, label and dispense medication in and outpatients
- Check inventory and restock drugs and other items
- Measuring pills, ointments, and creams
- Assessing patients’ prescription for completeness
- Preparing weekly and monthly in and outpatient reports
- Give general assistance with daily pharmacy activities: filing, printing labels, stock orders, typing letters etc.
Clinic Clerk
Family Planning Association of Trinidad and Tobago
01.2010 - 12.2010
- Scheduling appointments
- Screening patients
- Providing clinic services information on call and in person
- Maintain records and files
- Type forms
- Monthly reports
- Deposit daily sales
- Checking and sending mail and email
Education
Standard First Aid And CPR Level C
Formation Etincelle De Vie
Pointe-Claire, QC08.2023
ABE Business Management Diploma 4
School of Business And Computer Science
Trinidad And Tobago2012
High School Diploma -
Signal Hill Secondary School
Trinidad And Tobago2009
Skills
- Practical accounting A
- Advance certificate in Microsoft excel
- Serve Guests
- Mathematic 3
- English 2
- Typing 2
- Principle of business 2
- Social studies 2
Timeline
Room Attendant
Celebrity Cruises
01.2019 - 07.2023
Accounts Clerk
B.A.C Customs Broker Company
12.2017 - 01.2018
Cage Cashier
Carnival City Members Club, Sunny Group of Companies
01.2016 - 12.2019
Clerical Assistant/Pharmacist Assistant
Tobago Regional Health Authority
08.2013 - 08.2015
Clinic Clerk
Family Planning Association of Trinidad and Tobago
01.2010 - 12.2010
Night Attendant
Standard First Aid And CPR Level C
Formation Etincelle De Vie
ABE Business Management Diploma 4
School of Business And Computer Science
High School Diploma -
Signal Hill Secondary School
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