Summary
Overview
Work History
Education
Skills
Project Work Experience
Languages
Timeline
Generic

Sinjini Chakraborty

Kitchener,Canada

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Gas Station Supervisor

Petro Canada
05.2022 - Current
  • Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
  • Improved overall store performance with proactive maintenance of gas pumps and equipment.
  • Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
  • Ensured compliance with all relevant regulations by staying current on industry standards and implementing required changes promptly as needed.
  • Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
  • Maintained accurate financial records, enabling timely reporting and informed decisionmaking.
  • Implemented safety procedures to ensure a safe working environment for employees and customers.
  • Streamlined communication between shifts via detailed shift reports highlighting essential updates for seamless transitions.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Senior Content Editor

Resonance Content Solutions
08.2018 - 02.2021
  • Organized and led training sessions for junior editors to improve their skills and knowledge.
  • Conducted regular performance evaluations for staff members, fostering continuous professional growth.
  • Partnered with marketing teams to develop engaging promotional content for brand campaigns.
  • Facilitated brainstorming sessions with creative teams to generate fresh ideas for new content initiatives.
  • Collaborated with writers for better article flow and clarity, enhancing overall readability.
  • Established strong relationships with freelance contributors, ensuring a steady stream of diverse content.
  • Managed a team of content editors, resulting in consistent output of high-quality work.
  • Maintained a comprehensive content calendar, ensuring deadlines were met consistently.
  • Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
  • Researched topics to create accurate and engaging content.
  • Developed and maintained editorial standards for content.
  • Provided concise and constructive editorial feedback to writers to improve article and story writing.

Education

Human Resource Management -

Conestoga College
Kitchener, ON
12.2023

Technical Communications -

Conestoga College
Kitchener, ON
04.2022

Master of Arts in English Literature - Feminist Studies

University of Calcutta
West Bengal, India
10.2018

Bachelor of Arts in English Literature -

University of Calcutta
West Bengal, India
10.2016

Skills

  • Store operations
  • Employee Training
  • Merchandising Strategies
  • Budget Planning
  • Teamwork and Collaboration
  • Customer Service
  • Customer Service Management
  • Relationship Building
  • Operations Management
  • Employee Motivation
  • Inventory Tracking and Management
  • Strategic Planning
  • Quality Assurance
  • Sales Strategies
  • Administrative Management
  • Marketing Strategies

Project Work Experience

  • Performance Evaluation Strategy for K-W Seniors Day Program (2023)- Capstone Project


This was a live project in which we developed performance evaluation strategy for the client. The project entailed incorporation of different HR concepts taught during the program such as Checklist Method, 360-degree feedback etc. Moreover, we also developed questionnaires and surveys and devised implementation strategies that would help the client in improving their performance evaluation strategy. We also studied about Labour Law and its boundaries to understand better functioning of the client organization and suggest better alternatives. Overall, the project has been very enriching for me and gave me a real-world HR experience. It gave me a chance to think and act like an HR professional and has boosted my confidence as I embark on my career as an HR professional. On completion, the proposal was accepted by the client and was declared to be very useful in implementing a new performance evaluation strategy.


  • Guide for Communications Professors (2021)- Capstone Project


Under this project, I developed guide for Communications Professors at Conestoga College as one of the group members. It included developing usability tests and engaging in UX writing that further broadened my writing vision and skills that was essentially user oriented. From the project, I inculcated good research and consolidation skills which enhanced my knowledge about content curation and development. The feedback on the Guide was very positive and eased out overall reading experience of the users, thereby making navigation smoother and user-friendly.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Bengali
Native or Bilingual

Timeline

Gas Station Supervisor

Petro Canada
05.2022 - Current

Senior Content Editor

Resonance Content Solutions
08.2018 - 02.2021

Human Resource Management -

Conestoga College

Technical Communications -

Conestoga College

Master of Arts in English Literature - Feminist Studies

University of Calcutta

Bachelor of Arts in English Literature -

University of Calcutta
Sinjini Chakraborty