Hi, I’m
Sahibjot Singh
Delta,BC
Summary
Successful Leader with over 2 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills.
Overview
8
years of professional experience
Work History
Paladin Security Group
Casual/On-call Security Officer
03.2024 - Current
Job overview
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Paladin Security Group
Second in Command (2IC)
12.2023 - 03.2024
Job overview
- Supported the Security Supervisor in creating comprehensive emergency plans, resulting in increased preparedness.
- Coordinated shift schedules and assignments for team members, optimizing resources while maintaining adequate coverage at all times.
- Collaborated with other team members to ensure timely resolution of security issues.
- Developed and delivered training sessions for new hires, promoting a consistent understanding of security procedures.
- Managed accurate records of all incidents, enhancing organizational knowledge and facilitating informed decision making.
- Reinforced company policies by closely supervising employee behavior during working hours.
- Participated in periodic audits of security systems, ensuring optimal functioning and identifying areas for improvement.
- Facilitated evacuations during emergency situations, leading staff and visitors safely out of the premises.
- Mentored junior team members, promoting professional development through ongoing coaching and support.
- Conducted comprehensive performance evaluations for direct reports, identifying strengths as well as areas for improvement.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Interviewed, recruited and trained new onboarding candidates.
Paladin Security Group
Shift Lead
01.2023 - 12.2023
Job overview
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
Paladin Security Group
Concierge / CRT Officer /Patrol Officer
05.2019 - 01.2023
Job overview
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Responded to emergency calls and provided appropriate support.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Fedex Express
Delivery Driver
10.2021 - 06.2022
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Nationwide Natural Foods
Operation/ Data Entry Supervisor
10.2020 - 10.2021
Job overview
- Provided daily supervision, feedback and oversight to direct reports.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Participated in weekly conference calls with management to discuss department updates and strategies.
- Created and maintained department work schedules for adequate coverage during operating hours and overtime shifts.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Walmart
Salesfloor Associate and Stocker
01.2018 - 11.2019
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Safely and securely loaded items to prevent damage during transport.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Transported merchandise pallets to move in warehouse.
Kwantlen Polytechnic University
Volunteer - Campus Event Coordinator/ Interviewer
11.2019 - 08.2020
B.G.S Public School
Handball Captain
11.2015 - 08.2017
Job overview
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
- Attended all practices, meetings, and workouts on time.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Education
Kwantlen Polytechnic UniversitySurrey, BC
Diploma from Business Management
09.2020
B.G.S. Public School Punjab, India
High School Diploma
05.2017
Skills
- MS Office Proficiency
- Train Employees
- Team Leadership
- CCTV Surveillance
- Operations Management
- Detail Oriented
- Superior customer service
- Staff Management
- Emergency Response
- Investigation documentation
- Conflict de-escalation
- Crisis Management
- First Aid Certified
- Workplace Safety
- Punctuality
- Team building
- Employee Training
- Client Service
- Strong verbal and written communication
- Team Supervision
- Shift Scheduling
- Inventory Counts
- Shift Paperwork Completion
- Staff Training and Development
- Policy and Procedure Enforcement
- Logistics Management
- Performance monitoring
- Adaptability and Flexibility
- Inventory Assessment
- Documentation And Reporting
- Forklift Operation
- Organizational Skills
- Safety Procedures
- Quick Learner Aptitude
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Affiliations
- Class 5 Driver license
- Security Worker License
- OFA 2
References
Available upon request
Timeline
Casual/On-call Security Officer
Paladin Security Group
03.2024 - Current
Second in Command (2IC)
Paladin Security Group
12.2023 - 03.2024
Shift Lead
Paladin Security Group
01.2023 - 12.2023
Delivery Driver
Fedex Express
10.2021 - 06.2022
Operation/ Data Entry Supervisor
Nationwide Natural Foods
10.2020 - 10.2021
Volunteer - Campus Event Coordinator/ Interviewer
Kwantlen Polytechnic University
11.2019 - 08.2020
Concierge / CRT Officer /Patrol Officer
Paladin Security Group
05.2019 - 01.2023
Salesfloor Associate and Stocker
Walmart
01.2018 - 11.2019
Handball Captain
B.G.S Public School
11.2015 - 08.2017
Kwantlen Polytechnic University
Diploma from Business Management
B.G.S. Public School
High School Diploma
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