Singh Amritpal
North York,ON
Summary
Detail-oriented professional with expertise in retail banking, operations, logistics, and sales leadership. Proven track record in KYC documentation review, customer onboarding, and inventory management. Skilled in process optimization utilizing Lean Six Sigma methodologies, leading to enhanced operational efficiency. Strong communicator with a history of driving team performance through data-driven insights.
Overview
6
6
years of professional experience
Work History
Sales Team Lead
Sales Gamma
Toronto, Ontario
04.2025 - Current
- Lead door-to-door customer engagement campaigns to promote services & meet weekly KPIs.
- Trained & supervised sales representatives; supported onboarding & field mentoring.
- Recognized as a Promotion Leader for consistently achieving high conversion rates.
- Delivered persuasive messaging to customers, enhancing trust & sales closures.
- Managed reporting & collection of customer details following internal compliance standards
Logistics Supervisor
Rover Courier
Toronto, Ontario
02.2024 - 03.2025
- Managed daily logistics coordination and driver routing, improving service timelines.
- Used Excel reporting and KPI tracking to support operational decision-making.
- Ensured timely delivery execution with strong communication across operations teams.
- Supported dispatch planning and escalated exception cases for resolution.
Warehouse Assistant Supervisor
PartsAvatar
Mississauga, Ontario
10.2022 - 01.2024
- Supervised warehouse activities, including picking, packing, inventory control, and order flow.
- Applied Lean principles to improve workflow and reduce processing delays.
- Coordinated with suppliers and internal teams to maintain stock accuracy.
- Maintained safety standards, and trained new personnel.
Internship Student
Kotak Mahindra Bank
Amritsar, India
04.2020 - 12.2020
- Assisted with reviewing KYC documents during client onboarding.
- Verified customer profiles, and escalated discrepancies for further review.
- Supported account-opening processes and branch customer-service activities.
- Developed an understanding of retail banking workflows and compliance standards.
Education
Bachelor of Commerce - Commerce
Sabarmati University
India09-2024
Lean Six Sigma Black Belt - Lean Six Sigma Methodologies
KPMG
India07-2024
Diploma - Business
St. Clair College
Toronto, ON08-2022
Skills
AML & Compliance:
- AML / KYC Investigation
- Due Diligence
- Transaction Monitoring
- Fraud Analysis & Prevention
- KYC Documentation Review
Risk & Analytics:
- Risk Assessment
- Black-Scholes, Value at Risk (VaR), Exposures, Stress Testing
- Data Analysis & Trend Identification
- Critical Thinking
Technical Tools:
- Microsoft Excel (VLOOKUP, Pivot Tables, Formulas)
- SQL (Oracle / Sybase / SQL Server)
- Power BI
- Tableau
Operations & Leadership:
- Process Improvement (Six Sigma)
- Team Leadership
- Customer Interaction & Issue Resolution
- Inventory Management Systems
Timeline
Sales Team Lead
Sales Gamma
04.2025 - Current
Logistics Supervisor
Rover Courier
02.2024 - 03.2025
Warehouse Assistant Supervisor
PartsAvatar
10.2022 - 01.2024
Internship Student
Kotak Mahindra Bank
04.2020 - 12.2020
Bachelor of Commerce - Commerce
Sabarmati University
Lean Six Sigma Black Belt - Lean Six Sigma Methodologies
KPMG
Diploma - Business
St. Clair College