Sineya Musa
LONDON,ON
Summary
Dynamic professional with expertise in cash handling,customer service, and maintaining organization under pressure,honed at Pizza Hut. Proven ability to train staff and enhance team efficiency. Adept at maintaining high standards of cleanliness and safety, ensuring customer satisfaction. Recognized for effective communication and relationship cultivation. Hardworking and reliable team member with experience in fast-paced food service environments. Dedicated to delivering quality service and ensuring smooth operations during both opening and closing shifts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Back of House Team Member
Pizza Hut
08.2021 - Current
- Operated cash register, Over the phone orders with accurately on POS system,processed transactions accurately, and managed cash handling procedures.
- Prepared food items according to safety standards, ensuring adherence to quality and hygiene protocols.
- Collaborated with team members to ensure proper work place protocol.
- Trained new staff on restaurant operations, menu offerings, and customer service best practices.
- Completed detailed opening and closing tasks to ensure the restaurant is clean,stocked, and ready for the next shift.
- Ensured efficient inventory management and organization of back-of-house supplies.
Team Member
Tim Hortons
06.2024 - 11.2025
- Handle customer transactions quickly and accurately using the POS system,including cash, debit, and credit payments.
- Prepare and serve food and beverages following company recipes,presentation guidelines, and safety standards.
- Maintain a clean and organized workspace by sanitizing surfaces and restocking supplies as needed.
- Assist team members during busy periods to ensure smooth service and customer satisfaction.
- Trained new staff on restaurant operations, menu offerings, and customer service best practices.
Commercial Cleaner
Bing Group
01.2021 - 08.2023
- Deep cleaned and detailed residential and commercial properties before rental or sale.
- Sanitized kitchens, bathrooms, and high-touch areas to meet safety standards.
- Removed debris, dust, and stains to restore property appearance.
- Operated cleaning equipment and applied appropriate cleaning solutions for various surfaces.
Skills
- Cash Handling
- Relationship Cultivation
- Time Management
- Customer Service
- Detail Oriented
- Critical Thinking
- Effective Communication
Certification
- Smart Serve~ 2023
- Food handlers~2025
Timeline
Team Member
Tim Hortons
06.2024 - 11.2025
Back of House Team Member
Pizza Hut
08.2021 - Current
Commercial Cleaner
Bing Group
01.2021 - 08.2023