SINE ROBINSON
Ottawa
Summary
I am a hardworking and dedicated professional that often seeks out new challenges and ways to innovate the status quo. As a result, I constantly strive to expand my expertise and to seek out new and exciting opportunities.
Overview
7
7
years of professional experience
Work History
Revenue Operations Specialist
Intelex
08.2024 - Current
- Consistently created accurate and error-free paperwork within tight deadlines, ensuring timely completion and high-quality output.
- Collaborated closely with cross-functional teams to ensure customer requirements were met and deliverables were achieved on time and to specification.
- Gathered, organized and input information into digital database.
Genius
Apple
07.2019 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Actively listened to customers, handled concerns quickly and worked with team members to find resolutions
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to support the customer experience.
Lead
Apple
07.2022 - 12.2022
- Represented management at Apple and was in charge of all sales floor operations during peak season.
- Made quality and timely decisions to adjust for changing business needs.
- Was responsible for opening and closing the store regularly, including all scheduling and cash related duties.
- Maximized performance by monitoring daily activities and mentoring team members.
Vice President of Internal Affairs
University of Ottawa
05.2018 - 07.2019
- Responsible for any and all minutes taken during weekly meetings with staff as well as monthly Board of Directors' meetings
- Worked closely with the University to rent out Café Alternatif to students regularly to host events and fundraisers
- Held regular office hours throughout the week to assist with student needs, including providing academic resources and answering inquiries.
Education
Bachelor of Arts - Psychology And Theatre, Honours
University of Ottawa
Ottawa, ON05.2019
High School Diploma -
Colonel Gray Senior High School
Charlottetown, PE06.2015
Skills
- Proficient in CRM tools including Safesforce
- Client focused
- Highly resourceful in times of complexity
- Dedicated and organized professional
- Critical thinking
Timeline
Revenue Operations Specialist
Intelex
08.2024 - Current
Lead
Apple
07.2022 - 12.2022
Genius
Apple
07.2019 - Current
Vice President of Internal Affairs
University of Ottawa
05.2018 - 07.2019
High School Diploma -
Colonel Gray Senior High School
Bachelor of Arts - Psychology And Theatre, Honours
University of Ottawa
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