Summary
Overview
Work History
Education
Skills
AVAILABILITY
REFERENCES
Timeline
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Sindhu Sukumara Pillai

North York,ON

Summary

.A highly motivated and committed person with a foundation in stock management, organizational efficiency, and a commitment to delivering exceptional customer experience. I am eager to contribute my skills in merchandise processing, replenishment, and team collaboration to maximize sales potential and uphold the company's values.

Overview

1
1
year of professional experience

Work History

Billing Clerk

Crown Plaza
Kunnumkulam, Kerala
07.2022 - 07.2023
  • Prepared bills, invoices, and bank deposits as needed.
  • Generated monthly financial statements for customers.
  • Developed strong professional rapport with vendors and clients.

Customer Service Associate

More Retail Supermarket
Kochi, Kerala
01.2022 - 06.2022
  • Maintained an organized system for tracking customer interactions and feedback.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Strengthened customer retention by offering discount options.
  • Organized client contracts, records and reports to strengthen traceability.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Troubleshot shortages and overages to support quality control efforts.

Education

Graduate Certificate - Project Management

Algoma University
Sault Ste. Marie, ON
01-2024

Skills

  • Quickbooks Mastery
  • Billing Statement Management
  • Customer Communication
  • Peachtree Experience
  • Customer Support
  • Clerical Support
  • Team Collaboration

AVAILABILITY

  • Part Time (Except Thursdays in a week)

REFERENCES

Available upon request

Timeline

Billing Clerk

Crown Plaza
07.2022 - 07.2023

Customer Service Associate

More Retail Supermarket
01.2022 - 06.2022

Graduate Certificate - Project Management

Algoma University

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Sindhu Sukumara Pillai