SINA MAHMOUD
Vancouver,BC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
UBER DRIVER
UBER
11.2022 - Current
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Followed company guidelines and policies when interacting with passengers.
- Placed safety as top priority for rides and followed community guidelines.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Responded to passenger concerns and complaints politely and professionally.
- Achieved and maintained a 5 star rating
- Managed to do over 20 rides per day
PHARMACY ASSISTANT
LONDON DRUGS
10.2019 - 10.2022
- Always provide friendly and professional customer interaction
- Had many positive verbal feedbacks and letters from patients
- Managed difficult tasks with patience while the store was busy
- Kept pharmacy counter and related areas clean, neat and organized.
- Trained 10 new pharmacy staff on computer system and drug management protocols.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Verified patient information to correctly dispense medications.
- Filled on average 200 prescriptions a day
LANDSCAPER/GARDNER
Private Employment
02.2022 - 06.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Prepared soil for planting and sowing.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Inspected gardens for pests, weeds and diseases.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Collaborated with gardeners to plan and design outdoor spaces.
EXPO/HOST
TAP AND BARREL
11.2018 - 10.2019
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
BARISTA
STARBUCKS
07.2017 - 11.2018
- Always provided friendly and professional customer interaction
- Remained calm at all stressful situations
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Managed to help at least 50 costumers per day
Education
ASSOCIATE -
VCC
1155 E Broadway, Vancouver, BC V5T 4V511.2019
HIGH SCHOOL GRADUETE -
SIR WINSTON CHURCHILL
7055 Heather St, Vancouver, BC V6P 3P706.2017
Skills
- Multitask skills
- Communication skills
- Communication
- Time management
- Problem-solving
- Computer savvy
- Espresso machine operation
- Opening and closing duties
- Positive and professional
- Trimming and weeding
- Heavy lifting
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Certification
First aid certificate from St. John ambulance
Food safety certificate
Serving it right certificate
Class 4 Drivers license
Timeline
UBER DRIVER
UBER
11.2022 - Current
LANDSCAPER/GARDNER
Private Employment
02.2022 - 06.2022
PHARMACY ASSISTANT
LONDON DRUGS
10.2019 - 10.2022
EXPO/HOST
TAP AND BARREL
11.2018 - 10.2019
BARISTA
STARBUCKS
07.2017 - 11.2018
First aid certificate from St. John ambulance
Food safety certificate
Serving it right certificate
Class 4 Drivers license
ASSOCIATE -
VCC
HIGH SCHOOL GRADUETE -
SIR WINSTON CHURCHILL
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