Sina Ghandchi
Richmond Hill,ON
Summary
Professional with a diverse background spanning office management, marketing advisory, warehouse operations, administrative assistance, concierge services, and service technician roles. Proven track record of managing operations, delivering outstanding customer service, and adapting to various responsibilities. Skilled in coordinating administrative tasks, executing effective marketing strategies, optimizing warehouse efficiency, providing exceptional concierge services, and troubleshooting technical issues. Strong organizational skills, attention to detail, and effective communication abilities contribute to exceeding expectations. Seeking a client advisor position at Louis Vuitton to utilize my versatile experience and passion for delivering exceptional service while cultivating lasting relationships with discerning clientele.
Overview
5
5
years of professional experience
Work History
Warehouse Assistant
TPS Promotions & Incentives
09.2021 - 04.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Completed detailed order entry, prepare sales order confirmations to clients and follow-up to confirm receipt.
- Work with clients to record and resolve any issues or changes to orders;
Marketing Advisor
Premier One
01.2021 - 09.2021
- Created and executed marketing plans in order to gain contracts for maintenance and repairs
- Utilized company methodology and resources to inform property managers on the services provided
- Communicated the results of the services being marketed to ensure a satisfactory outcome for both parties
- Achieved client vision and marketing objectives by collaborating with various departments.
- Planned and executed events and marketing programs to increase qualified leads.
Concierge (Lot Attendant)
Audi Midtown Toronto
03.2019 - 11.2020
- Greeting all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
- Determines if customers coming into service have an appointment.
- Performs customer follow-up on repair orders.
- Other duties as required by the Service Manager.
- Maintains a professional appearance.
- Worked effectively in fast-paced environments.
- Promoted benefits of dealership to potential customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Office Manager
Infinite HVAC Filters
07.2018 - 02.2019
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
Service Technician
Alpha Mechanical Inc.
06.2018 - 10.2018
- Dealt with customer complaints by providing satisfactory solutions to the clients
- Completed work orders and invoices for clients and property managers
- Organized the daily equipment necessary for the days scheduled work
- Performed maintenance and repair services on residential and commercial air systems.
Education
Associate of Arts - Media
George Brown College St. James Campus
Toronto, ON03.2020
High School Diploma -
Bayview Secondary School
Richmond Hill, ON03.2018
Skills
- Customer Relations
- Communication skills
- Time management
- Customer service
- Adaptability
- Problem-solving
Language Proficiency
- Fluent in spoken Farsi: Able to converse fluently and confidently in spoken Farsi.
- Conversational proficiency in spoken Farsi: Capable of holding conversations in spoken Farsi with ease.
- Proficient in spoken Farsi: Able to communicate effectively in spoken Farsi.
Timeline
Warehouse Assistant
TPS Promotions & Incentives
09.2021 - 04.2023
Marketing Advisor
Premier One
01.2021 - 09.2021
Concierge (Lot Attendant)
Audi Midtown Toronto
03.2019 - 11.2020
Office Manager
Infinite HVAC Filters
07.2018 - 02.2019
Service Technician
Alpha Mechanical Inc.
06.2018 - 10.2018
Associate of Arts - Media
George Brown College St. James Campus
High School Diploma -
Bayview Secondary School
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