Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Languages
Goals in the work
Extracurriculars
Timeline
Generic

Simryn Samra

Waterloo

Summary

Results-driven sales professional with over two years of experience excelling in customer service and sales performance. Skilled in cultivating lasting client relationships, driving customer loyalty, and consistently exceeding sales goals through strategic engagement and communication skills.

Overview

3
3
years of professional experience

Work History

Sales Associate

Levis Strauss & Co
03.2024 - 09.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Associate

Columbia Sportswear
10.2023 - 12.2024
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Receptionist

Vault Motors
05.2022 - 09.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Bachelor of Arts - Legal Studies

University of Waterloo
Waterloo, ON
04-2027

Skills

  • Sales
  • Emotional Intelligence
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Critical thinker
  • Outgoing personality

Accomplishments

  • Achieved first place in the 2019 regional DECA competition, demonstrating excellence in business strategy, marketing acumen, and presentation skills.
  • Developed advanced proficiency in Excel, streamlining data analysis and reporting processes for projects
  • Organized a community fundraiser that raised over $5,000 for local charities, demonstrating planning and outreach skills

Interests

The Power of Now by Eckhart Tolle

WorkLife with Adam Grant

Atomic Habits by James Clea

Languages

English
Native or Bilingual
French
Full Professional
Punjabi
Full Professional

Goals in the work

  • Maintain a consistent workout routine to improve physical health and participate in the CN tower climb within the next year
  • Volunteer regularly at local homeless shelters and organizations to make a positive impact on my community
  • Master a new language to expand cultural understanding and improve communication with diverse groups

Extracurriculars

President of Charity Council September 2020-June 2023 

  • Established and implemented the overall committee agenda, bi-weekly
  • Organized and participated in committee meetings and club activities, as needed
  • Led a team of nine individuals to successfully organize and execute 5-7 charity events annually, ensuring smooth operations and impactful community engagement
  • Raised on average $10,000+ annually with events


Founder of WEvole Mental Health Organization September 2022-June 2023

  • Created and lead a team of pupil that hosted events, fundraisers and school activities
  • Founded a new club by navigating the approval process, adhering to established guidelines and deadlines, and demonstrating strong interpersonal skills to build support and collaboration.


GEM Leadership Program Alumni September 2022 -June 2023

  • Admitted to a highly competitive program that selects a limited number of candidates from a large and competitive applicant pool.
  • Using collaborative design-thinking, was in a program created by girls for girls, to overcome barriers as they transition into adulthood
  • Collaborated closely with a lawyer from McMillan LLP operating in both Toronto and Montreal, gaining valuable experience in legal research, document preparation, case analysis, and effective client communication while developing a strong understanding of legal procedures and attention to detail.
  • Developed strong critical thinking, analytical, and communication skills by engaging in case discussions, problem-solving exercises, and receiving feedback on professional development within a legal context.

Timeline

Sales Associate

Levis Strauss & Co
03.2024 - 09.2024

Sales Associate

Columbia Sportswear
10.2023 - 12.2024

Receptionist

Vault Motors
05.2022 - 09.2023

Bachelor of Arts - Legal Studies

University of Waterloo
Simryn Samra