Simrit Phartyal
Oshawa,ON
Summary
Offering a friendly and professional demeanor, ready to learn and excel in a dynamic restaurant environment. Brings an understanding of effective table management and guest interaction, coupled with the ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in the hospitality industry.
Overview
2
2
years of professional experience
Work History
Server
One Eyed Jack
07.2024 - Current
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Breakfast Server
Stacked Pancake
05.2024 - 10.2024
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Efficiently managed high-volume breakfast service, maintaining consistent quality and speed of service.
- Resolved customer complaints promptly and professionally, demonstrating commitment to excellent customer service.
Manager/bartender
MADROCKS Sports Bar
07.2023 - 08.2024
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Bartender/server
Kings Crown
07.2022 - 12.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Science - Biomedical Sciences
Ontario Tech University
Oshawa, ON03-2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Memory retention
Timeline
Server
One Eyed Jack
07.2024 - Current
Breakfast Server
Stacked Pancake
05.2024 - 10.2024
Manager/bartender
MADROCKS Sports Bar
07.2023 - 08.2024
Bartender/server
Kings Crown
07.2022 - 12.2022
Bachelor of Science - Biomedical Sciences
Ontario Tech University
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