Experienced Product Manager with proven ability to deliver results within fast moving and complex environments seeking a position to drive business growth and exceed business objectives.
Overview
11
11
years of professional experience
Work History
Pricing Specialist, Pricing Execution
Bell Mobility
Mississauga, Canada
04.2024 - Current
Conducted in-depth market analysis and presented findings to executive team, enabling informed decisions on in-market plans.
Launched price plans for Virgin and Bell based on market conditions and revenue generation strategies.
Produced and implemented targeted customer offers (including Black Friday) to maximize revenue and enhance customer retention.
Trained and mentored three new members in the team by creating new training material and simplifying existing documents speeding up the overall training onboarding process by 60%
Proficiency in the following tools: SAP, JIRA, Excel, Citrix, SingleView, Agent tool, WINScP, Microstrategy, MDM, Microsoft Office.
Product Manager, Devices – Software Management
Bell Mobility
Mississauga, Canada
10.2017 - 03.2024
Managed the Software Update Lifecycle of devices to reduce churn and increase customer retention.
Successfully management the deployment of new feature introductions through software updates (e.g., 5G, Wi-Fi calling).
Closely collaborated with OEMs (Samsung, Google, Netgear, Arlo, Siyata, etc.) and cross-functional teams to manage in-market issues and minimize customer impact.
Communicated key Android and iOS features to go-to-market teams, enhancing launch strategies for annual OS releases.
Maintained software update website and published critical issue alerts (e.g., 911 service disruptions) through articles, briefs, and SMS campaigns, keeping customers informed and engaged.
Conducted in-depth post-mortem analysis of significant in-market issues, developing plans and procedures that addressed gaps and strengthened escalation processes.
Collaborated in testing a developing app, offering valuable feedback on the user interface and overall user experience to help refine the product.
Product Specialist, IOT- Platforms
Bell Mobility
Mississauga, Canada
04.2015 - 09.2017
Managed the post-launch phase of SaaS platforms (Cisco and Ericsson).
Onboarded customers onto platforms and trained stakeholders by translating complex information into easy-to-understand terms, ensuring new personnel effectively utilized the platform.
Streamlined revenue calculation processes through advanced Excel formulas, significantly reducing manual calculation time and enhancing efficiency.
Worked closely with cross-functional teams to communicate process changes and escalations.
Collaborated with vendors to provide feedback on enhancing graphic user interface and user experience of the platforms.
Trained new team members in company procedures and tools. using Powerpoint designed material to visualize and simplify explanations.
Education
Bachelor’s Degree - International Business Consulting, major in Marketing & Sales
Fachhochschule Wiener Neustadt
Vienna, Austria
06.2014
Skills
Product management
Process Management
Stakeholder communication
IoT platform experience
Training & Mentorship
Hobbies and Interests
Keen interest in cultural exploration through global cuisine, music, and travel.
Enjoy playing volleyball and spending time with family.
Languages
Punjabi
Hindi
Urdu
German
Punjabi
Hindi
Urdu
Core Areas Of Strength
Product management
Process Management
Stakeholder communication
IoT platform experience
People Management & Mentorship
Language Skills
English
Native/ Bilingual
German
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Full Professional
Urdu
Full Professional
French
Elementary
Timeline
Pricing Specialist, Pricing Execution
Bell Mobility
04.2024 - Current
Product Manager, Devices – Software Management
Bell Mobility
10.2017 - 03.2024
Product Specialist, IOT- Platforms
Bell Mobility
04.2015 - 09.2017
Bachelor’s Degree - International Business Consulting, major in Marketing & Sales
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.