Summary
Overview
Work History
Education
Skills
Timeline
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Simreen Kaur

Guelph

Summary

Detail-oriented Biological Science (Honors) graduate with practical experience in clinical support, medical reception, clinical support, and team leadership within healthcare and academic settings. Certified in Medical Terminology, Healthcare Administration, and First Aid & CPR/AED Level C. Proficient in preparing exam rooms, managing patient flow, infection prevention (IPAC/PIDAC), and coordinating administrative workflows. Proven ability to support diverse patient populations with compassionate, efficient care in high-volume environments. Seeking to leverage clinical knowledge and organizational skills to enhance patient experience as a Clinic Aide.

Overview

4
4
years of professional experience

Work History

Clinical Assistant

MD City Hospital
01.2022 - 09.2022
  • Assisted physician with patient exams by preparing clean, well-stocked rooms and managing patient flow.
  • Maintained infection control standards through disinfecting procedures aligned with IPAC/PIDAC guidelines.
  • Acted as chaperone during sensitive appointments, ensuring patient comfort, privacy, and professionalism.
  • Collected and updated patient histories, supported intake documentation, and guided form completion.

Medical Receptionist

Manchanda's Orthopedic Clinic
04.2023 - 09.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to medical office policies.

Team Leader

Student Housing Services- University of Guelph
08.2022 - 04.2025
  • Delivered onboarding and in-person training to new GRDS staff, ensuring clear understanding of shift protocols and expectations.
  • Managed scheduling, location planning, supplies preparation, and incident reporting to support smooth shift operations.
  • Acted as the liaison between staff, Residence Life, Campus Safety, and Desk Services to ensure effective communication.
  • Led team communications through check-ins, feedback, and 1-on-1 meetings to maintain accountability and team morale.

Team Leader

Mathnasium of Guelph
08.2022 - Current
  • Delivered personalized instruction and built rapport with diverse learners, enhancing their understanding of STEM concepts.
  • Built strong rapport with students and parents, enhancing engagement and performance.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Residence Desk Porter

University of Guelph
09.2025 - Current
  • Delivered 24/7 front-line service to 5,000+ residence students, managing check-ins/outs, key distribution, and equipment sign-outs.
  • Ensured building security and student safety through routine rounds, alarm response, and incident reporting.
  • Handled material movement, room resets, and supported summer conference logistics.
  • Entered work orders, dispatched staff, and coordinated with university departments for smooth operations.

Education

Bachelor of Science - Biological Sciences (Honours)

University of Guelph
04-2025

Skills

  • Front desk operations
  • Infection Control
  • Appointment scheduling
  • Medical terminology
  • EMR / EHR
  • Medical office procedures
  • Office administration
  • Microsoft office suite

Timeline

Residence Desk Porter

University of Guelph
09.2025 - Current

Medical Receptionist

Manchanda's Orthopedic Clinic
04.2023 - 09.2024

Team Leader

Student Housing Services- University of Guelph
08.2022 - 04.2025

Team Leader

Mathnasium of Guelph
08.2022 - Current

Clinical Assistant

MD City Hospital
01.2022 - 09.2022

Bachelor of Science - Biological Sciences (Honours)

University of Guelph

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Simreen Kaur