Simreen Kaur
Guelph,Canada
Summary
Highly motivated individual with passion for helping others learn. Offers background in leadership, teaching, tutoring, and curriculum development. Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with students/clients.
Overview
3
3
years of professional experience
Work History
Team Lead and Mathematics Instructor
Mathnasium of Guelph
08.2022 - Current
- Addressed student questions by patiently explaining proper ways to solve math problems and equations
- Reviewed class material with students by discussing text, working on solutions to problems or reviewing worksheets
- Created detailed schedules for students to achieve academic goals
- Created written reports to communicate student progress to parents and teachers
Team Leader - GRDS (GUEST REGISTRATION AND DOOR SERVICES)
University of Guelph
07.2023 - Current
- Lead and motivate a team of GRDS staff members, providing training, direction, guidance, and support to ensure high performance and job satisfaction
- Maintained accurate records of guest registrations, access logs, incident reports, management shift reports, and other relevant documentations
- Prepared reports and presentations for staff and senior management to communicate key performance metrics, operational updates, manage confidential information, and recommendations for improvement
- Coordinated the daily activities of the GRDS team, including sign-ins and sign-outs, and settling disputes at the desk
GRDS (GUEST REGISTRATION AND DOOR SERVICES)
University of Guelph
08.2022 - 04.2023
- Managed a crowd of more than 4000 students
- Maintained order and ensured adherence to safety rules
- Checked University IDs through University operated software
- Settled disputes and helped solve other student and residence concerns
Front Desk Receptionist
Robinson Buick GMC
06.2022 - 08.2022
- Handled multi-line phone system and promptly transferred calls
- Managed digital and analog filing systems to protect confidential data
- Assisted with completion of forms or sign-in procedures
- Received payments and recorded receipts for services
Education
BACHELOR OF SCIENCE (B.S.) - BIOLOGICAL SCIENCE CANDIDATE
University of Guelph
Guelph, ON04.2025
MHF4U - ADVANCED FUNCTIONS
TVO.ilc.org
07.2021
HIGH SCHOOL DIPLOMA -
Jai Hind Public School
New Delhi, Delhi03.2020
Skills
- Multilingual
- Adaptability
- Conflict Resolution
- Active Communication
- Team Leadership
- MS Word
- Excel
- Power Point
- Outlook mail
- Teams
- First Aid and CPR-C
- Full-G license
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Team Leader - GRDS (GUEST REGISTRATION AND DOOR SERVICES)
University of Guelph
07.2023 - Current
Team Lead and Mathematics Instructor
Mathnasium of Guelph
08.2022 - Current
GRDS (GUEST REGISTRATION AND DOOR SERVICES)
University of Guelph
08.2022 - 04.2023
Front Desk Receptionist
Robinson Buick GMC
06.2022 - 08.2022
MHF4U - ADVANCED FUNCTIONS
TVO.ilc.org
HIGH SCHOOL DIPLOMA -
Jai Hind Public School
BACHELOR OF SCIENCE (B.S.) - BIOLOGICAL SCIENCE CANDIDATE
University of Guelph
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