Simratvir Kaur Dhaliwal
Surrey,BC
Summary
Adept at enhancing team efficiency and customer satisfaction, I leveraged strong leadership and strategic planning at Quiznos to streamline operations and resolve complex issues. My adaptability and time management skills, coupled with a knack for training and mentoring, significantly improved productivity and service quality, marking me as a goal-oriented professional committed to excellence. Moreover, I am a Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Quiznos
01.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
House Sitter
Personal Family
01.2024 - 05.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Associate
Lululemon
05.2021 - 01.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Associate
Amazon
07.2019 - 04.2021
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Early Childhood Educator Assistant 200 -
Coastal College Of British Columbia
8338 120st Unit 200, Surrey, B.C05.2024
Associate of Arts - General Arts
Alexander College
4805 Kingsway, Burnaby B.C10.2021
Skills
- Training and mentoring
- Time Management
- Child Supervision
- Adaptability and Resilience
- Goal-Oriented
- Motivation Provider
- Strategic Planning
- Patience and Empathy
- Playing puzzles and games
- Good Decision Making
Languages
English
Full Professional
Hindi
Professional Working
Punjabi
Native or Bilingual
Certification
- Early Childhood Educator Assistant Licensed
Timeline
House Sitter
Personal Family
01.2024 - 05.2024
Supervisor
Quiznos
01.2022 - Current
Associate
Lululemon
05.2021 - 01.2022
Associate
Amazon
07.2019 - 04.2021
Early Childhood Educator Assistant 200 -
Coastal College Of British Columbia
Associate of Arts - General Arts
Alexander College