Simratpal Kaur
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Agile Employment
05.2023 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Data Entry Clerk
Midland Courier Service
05.2022 - 04.2023
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Sorted documents and maintained organized filing process.
Store Associate
Local Store
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped maintain effective communication between team members and store management, promoting a cohesive work environment.
- Increased sales by providing exceptional customer service and product knowledge.
Merchandise Handler
Gap Company
09.2022 - 12.2022
- Processed incoming shipments quickly to ensure timely availability of new products on the sales floor.
- Expedited restocking process during high-volume periods for maintaining optimal shelf levels at all times.
- Picked and packed order items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
Hospitality
SENECA COLLEGE
Toronto, ON05.2024
Skills
- PMS operating
- Customer Service
- Effectively demonstrated verbal and written communication skills while consulting with clients
- Record-keeping of files to maintain an organized workspace
- Proficient in Excel, Word, PowerPoint, and various other computer skills
- Strong team collaboration skills, Flexibility
- Skilled in planning, organizing, analyzing, and prioritizing tasks effectively
- Able to think quickly and solve problems on the spot
- Skilled at multitasking, I thrive in high-pressure environments and consistently meet deadlines
Certification
- First aid certificate
- Smart serve
- Food handling
- Workplace Hazardous Materials Information System
- Accessibility for Ontarian with Disabilities Act
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Front Desk Receptionist
Agile Employment
05.2023 - 12.2023
Merchandise Handler
Gap Company
09.2022 - 12.2022
Data Entry Clerk
Midland Courier Service
05.2022 - 04.2023
Store Associate
Local Store
Hospitality
SENECA COLLEGE
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