Simrat Sran
Yellowknife,NT
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers.
Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Chateau Nova
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Scanner Coordinator
K-Bro Linen
10.2022 - 07.2023
- Assisted management with special projects to complete all tasks by deadlines.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Created presentations and other materials to support organizational activities.
- Kept high average of performance evaluations.
Housekeeper
ITS Staffing Solutions
09.2022 - 12.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
Master of Arts - Arts And Sciences
PUNJAB UNIVERSITY
PATIALA04.2019
Bachelor of Science - HOME NURSING
MOTHER PRIDE INSTITUTE
CHANDHIGARH05.2016
Skills
- Food Delivery
- Food Running
- Safe Food Handling
- Order Management
- Guest Engagement
- Table Setting
- Item Promotion
- High-Volume Dining
- Order Accuracy
- Food and Beverage Pairings
Languages
English
Professional Working
Certification
- Food Safe License
- Security
- First Aid
Timeline
Server
Chateau Nova
07.2023 - Current
Scanner Coordinator
K-Bro Linen
10.2022 - 07.2023
Housekeeper
ITS Staffing Solutions
09.2022 - 12.2022
Master of Arts - Arts And Sciences
PUNJAB UNIVERSITY
Bachelor of Science - HOME NURSING
MOTHER PRIDE INSTITUTE
- Food Safe License
- Security
- First Aid
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