Simrat Kaur
Belleville
Summary
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
MACHINE OPERATOR
Sigma stretch firms
09.2024 - Current
- Ensuring Quality: Monitoring machinery to ensure product quality and efficiency, which has instilled a strong attention to detail and a customer-focused mindset
- Problem-Solving: Quickly identifying and resolving technical issues to maintain seamless operations, a skill that can be applied to handling customer concerns effectively
- Team Collaboration: Working closely with team members across departments to meet production goals, developing my communication and interpersonal skills
- Process Documentation: Keeping detailed records of operations and reporting any issues, which aligns with maintaining transparent communication with customers
SUPERVISOR
Saisethson’s Hospitality Group Inc.
06.2022 - 08.2024
- Company Overview: Tim Horton’s
- Supervise daily operations and team members to ensure efficient service
- Manage cashier duties and handle customer orders
- Maintain high customer standards and satisfaction with quick service.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Education
Diploma - Computer System Technician
Loyalist College
12.2023
Senior Secondary - Non-Medical (Physics, Chemistry, Math)
RCM School
03.2021
Skills
- Proficient in POS systems, employee scheduling software and sales tracking tools
- Managed daily operations, ensuring 100% compliance with health and safety regulations
- Successfully handled high-pressure situations, maintaining an average wait time of under 3 minutes
- Reduced food waste by 15% through optimized inventory tracking and forecasting
Certification
Food Handler Certificate
Languages
Fluent in English
Fluent in Hindi
Fluent in Punjabi
Additional Attributes
- Experience in training and developing employees.
- Skilled in handling customer complaints and ensuring satisfaction.
- Strong problem-solving, multitasking, and time-management abilities.
- Proficient in Microsoft Office Suite (Excel,Word,PowerPoint,Outlook) for operational reporting, documentation, and team communication.
Timeline
MACHINE OPERATOR
Sigma stretch firms
09.2024 - Current
SUPERVISOR
Saisethson’s Hospitality Group Inc.
06.2022 - 08.2024
Senior Secondary - Non-Medical (Physics, Chemistry, Math)
RCM School
Diploma - Computer System Technician
Loyalist College
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