Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Jashandeep Kaur

Halifax,Canada

Summary

Enthusiastic and adaptable individual transitioning into customer service from a background in customer service, retail and food service. With a strong focus on communication, problem-solving, and interpersonal skills, I am excited to contribute in industry by delivering high-quality service and fostering positive relationships with customers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Popeye's Louisiana Kitchen
Dartmouth, NS
03.2025 - Current
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Informed customers about daily specials in an engaging manner.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.

Customer Service Coordinator

Winners & HomeSense
11.2022 - 10.2024
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Answered questions about store policies and addressed customer concerns
  • Managed efficient cash register operations
  • Trained new employees.
  • Responded to customer needs through competent customer service and prompt problem-solving.

Crew Member

McDonald's
02.2022 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments
  • Promoted positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Customer Service Manager

Walmart
02.2022 - 09.2022
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Followed through with client requests to resolve problems.
  • Researched and corrected customer concerns to promote company loyalty.
  • Defined clear targets and objectives and communicated to other team members.

Store Supervisor

Subway
09.2020 - 10.2021
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Conducted inventory analysis to determine optimal stock levels.
  • Arranged and organized staff work schedules.
  • Trained newly hired team.

Education

Advertising and Marketing Communications Diploma -

Durham College
ON, Canada
04.2020

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Cash register operation
  • Leadership qualities
  • Retail experience

Certification

  • CPR
  • First Aid

Accomplishments

  • Worked as a volunteer in the national service scheme spreading awareness towards education, health, and sanitation.
  • Served as an active member in the marketing association of Durham College.
  • Worked as a volunteer in an association promoting women empowerment in Haryana, India.

References

References available upon request.

Timeline

Crew Member

Popeye's Louisiana Kitchen
03.2025 - Current

Customer Service Coordinator

Winners & HomeSense
11.2022 - 10.2024

Crew Member

McDonald's
02.2022 - 11.2023

Customer Service Manager

Walmart
02.2022 - 09.2022

Store Supervisor

Subway
09.2020 - 10.2021

Advertising and Marketing Communications Diploma -

Durham College

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Jashandeep Kaur