Simrat Kaur
Surrey,British Columbia
Summary
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Boston Pizza Restaurant
Langley, British Columbia
09.2025 - Current
- Assisted in daily operations to ensure smooth workflow and customer satisfaction.
- Coordinated staff schedules to optimize resource allocation and coverage.
- Trained new team members on company policies and operational procedures.
- Facilitated team meetings to discuss goals, challenges, and performance improvements.
- Provided training, guidance, and support to staff members on proper procedures and policies.
Supervisor
Boston Pizza Restaurant
North Vancouver, British Columbia
02.2023 - 09.2025
- Served food and beverages promptly with focused attention to customer needs.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Tandoori Flame
09.2022 - 02.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Post-Baccalaureate Diploma - Digital Marketing
Douglas College
New Westminster, BC06-2025
Skills
- Food Running
- Guest Engagement
- Customer service
- Team leadership strength
- Employee scheduling
- Team leadership
- Beverage Preparation
- Order Management
- Safe Food Handling
- Ordering Procedures
- Sales Techniques
- Item Promotion
Additional Information
MONDAY - SATURDAY : FULL DAY
Timeline
Assistant General Manager
Boston Pizza Restaurant
09.2025 - Current
Supervisor
Boston Pizza Restaurant
02.2023 - 09.2025
Server
Tandoori Flame
09.2022 - 02.2023
Post-Baccalaureate Diploma - Digital Marketing
Douglas College