Simranpreet Kaur Gill
Mount Hope,ON
Summary
Dynamic Financial Services Representative with a proven track record at Pay2Day, excelling in transaction processing and risk assessment. Adept at delivering exceptional customer service and tailored financial advice, fostering strong client relationships. Committed to enhancing client satisfaction and driving business success through effective payment processing and relationship management.
Overview
5
5
years of professional experience
Work History
Financial Services Representative
Pay2Day
Hamilton, Ontario
12.2022 - Current
- Maintained friendly front-line coverage by greeting and assisting walk-in customers, promoting good first impressions with clients.
- Processed transactions quickly and accurately in accordance with established procedures.
- Conducted risk assessments to tailor financial advice and strategies to individual client profiles.
- Received and posted payments to loan accounts.
- Sending and receiving payments through Western Union.
Front Desk Receptionist
Comfort INN
Hamilton, Ontario
08.2020 - 10.2021
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Processed payments from customers using a variety of payment methods including credit cards, cheques.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Education
Business Administration
Medicine Hat College
Medicine Hat, AB04-2020
Skills
- Transaction processing
- Risk assessment
- Customer service
- Financial advising
- Payment processing
- Relationship management
Reference
Sharan Kaur
Currently Working At Service Ontario
Timeline
Financial Services Representative
Pay2Day
12.2022 - Current
Front Desk Receptionist
Comfort INN
08.2020 - 10.2021
Business Administration
Medicine Hat College
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