Simranpreet Kaur
Vancouver,Canada
Summary
Developed exceptional sales and customer service skills in fast-paced, client-focused environment. Excelled in using CRM software and data analysis to understand and meet customer needs. Seeking to transition into new field, leveraging strong background in relationship building and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Elite Home Theaters
02.2024 - 08.2025
- Developed and maintained relationships with clients to ensure satisfaction and retention.
- Utilized CRM software to track sales activities and manage customer interactions effectively.
- Collaborated with marketing teams to align sales strategies with promotional campaigns.
- Conducted market research to identify new business opportunities and customer needs.
Technology Specialist
Fortinet
02.2023 - 12.2024
- Operated cash register efficiently, ensuring accurate transactions and exceptional customer service.
- Processed payments through various methods, enhancing customer satisfaction and transaction speed.
- Assisted in inventory management, restocking shelves to maintain optimal product availability.
- Trained new cashiers on store policies and checkout procedures, fostering a collaborative work environment.
- Implemented improved checkout procedures, reducing customer wait times significantly during peak hours.
Bakery Wrapper
Costco Wholesale Corp
02.2022 - 01.2023
- Maintained cleanliness and organization of workstations to meet health and safety standards.
- Assisted in inventory management by tracking ingredient levels and ordering supplies as needed.
- Collaborated with team members to improve workflow and enhance product quality.
- Implemented process improvements that reduced waste and increased operational efficiency.
Education
High School Diploma -
College Avalon
01-2022
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Data analytics proficiency
- Information security analysis
- Technical support experience
LANGUAGES
English Punjabi Hindi
Bilingual
Certification
- Certified Dispatcher, Coupe Carriers
- WHMIS
Timeline
Inside Sales Representative
Elite Home Theaters
02.2024 - 08.2025
Technology Specialist
Fortinet
02.2023 - 12.2024
Bakery Wrapper
Costco Wholesale Corp
02.2022 - 01.2023
High School Diploma -
College Avalon
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