SIMRANPREET KAUR
Surrey,BC
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Environmental Services Housekeeper
Providence Health Care
12.2023 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Crew Leader
McDonald's
11.2023 - 12.2024
- Trained employees in time management and proper ways to complete job duties.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
Customer Service Representative
Petro-Canada
09.2022 - 02.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Associate of Arts - Business Administration
Columbia College
Vancouver, BC05-2024
Skills
- Critical thinking
- Data entry
- Active listening
- Organizing supplies
- Team collaboration
- Follow-up skills
Languages
English
Punjabi
Hindi
Timeline
Environmental Services Housekeeper
Providence Health Care
12.2023 - Current
Crew Leader
McDonald's
11.2023 - 12.2024
Customer Service Representative
Petro-Canada
09.2022 - 02.2023
Associate of Arts - Business Administration
Columbia College
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