SIMRANPREET KAUR
Penticton,BC
Summary
Versatile and dedicated, with a proven track record at Tim Hortons for enhancing team efficiency and customer satisfaction. Excelling in customer service and multitasking, I significantly contributed to workplace safety and operational improvements. Skilled in cash handling and fostering positive customer engagements, I consistently prioritize public safety and food hygiene, driving success in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Tim Hortons
05.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Event Security Guard
Genesis Security Services
09.2022 - 04.2023
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols to spot and investigate concerns.
Crew Member
McDonald's
03.2022 - 06.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Fresh Food Associate
Walmart
07.2021 - 12.2021
- Efficiently restocked produce section during busy hours, minimizing disruptions to customer shopping experiences.
- Categorized items properly on shelves to facilitate easy navigation for customers while shopping.
- Rotated perishable foods effectively, reducing waste and ensuring product freshness.
- Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.
Education
BUSINESS MANAGEMENT - Business
Cambrian College of Applied Arts And Technology
Greater Sudbury, None12-2022
Skills
- Customer service
- ID verification
- Multitasking and organization
- Cleanliness and hygiene
- Positive attitude
- Customer engagement
- Teamwork and collaboration
- Food safety compliance
- Problem-solving
- Security camera monitoring
- Clear communication
- Public safety
- Self-discipline
- Collaboration and teamwork
- Problem-solving capacity
- Following instructions
- Integrity and honesty
- Cash handling
- Safety awareness
- Basic math
- Drive-thru operations
- Cash handling experience
- Customer assistance
- Money handling
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Professional Working
Certification
SECURITY GUARD LICENSE
Timeline
Team Member
Tim Hortons
05.2023 - Current
Event Security Guard
Genesis Security Services
09.2022 - 04.2023
Crew Member
McDonald's
03.2022 - 06.2022
Fresh Food Associate
Walmart
07.2021 - 12.2021
BUSINESS MANAGEMENT - Business
Cambrian College of Applied Arts And Technology
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