Friendly and organized office receptionist with over 3 years of experience in providing excellent customer service and managing administrative tasks. Skilled in handling multi-line phone systems, scheduling appointments, and greeting visitors. Strong communication skills and proficiency in Microsoft Office Suite.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Direct Staffing Solutions
01.2022 - 10.2023
Answered phone calls, transferred calls, took messages, and provided information to callers.
Handled confidential information with discretion and sensitivity.
Performed basic bookkeeping duties such as entering data into spreadsheets or accounting software programs.
Checked visitor identification before allowing access to restricted areas.
Ensured that front desk area was well organized at all times.
Received payments from customers and processed credit card transactions accurately.
Responsible for opening and closing the office on time each day.
Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
Created reports using Microsoft Office Suite applications.
Front Office Receptionist
Maan Travel Agency
06.2019 - 09.2021
Resolved customer complaints in a timely manner.
Ensured that lobby area was clean, organized, and presentable at all times.
Resolved customer complaints in a timely fashion.
Handled cashiers' duties such as balancing receipts against sales figures.
Managed bookings through various online reservation systems.