Simranpreet Kaur
Brampton
Summary
Friendly and organized office receptionist with over 3 years of experience in providing excellent customer service and managing administrative tasks. Skilled in handling multi-line phone systems, scheduling appointments, and greeting visitors. Strong communication skills and proficiency in Microsoft Office Suite.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Direct Staffing Solutions
01.2022 - 10.2023
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Handled confidential information with discretion and sensitivity.
- Performed basic bookkeeping duties such as entering data into spreadsheets or accounting software programs.
- Checked visitor identification before allowing access to restricted areas.
- Ensured that front desk area was well organized at all times.
- Received payments from customers and processed credit card transactions accurately.
- Responsible for opening and closing the office on time each day.
- Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
- Created reports using Microsoft Office Suite applications.
Front Office Receptionist
Maan Travel Agency
06.2019 - 09.2021
- Resolved customer complaints in a timely manner.
- Ensured that lobby area was clean, organized, and presentable at all times.
- Resolved customer complaints in a timely fashion.
- Handled cashiers' duties such as balancing receipts against sales figures.
- Managed bookings through various online reservation systems.
Education
Business General
Niagara College
Toronto, ON12.2023
Skills
- Multi-line telephone skills
- File Organization
- Administrative Skills
- Basic accounting
- Excellent Communication Skills
- Proficient in Microsoft Office Suite
- Multitasking abilities
- Customer service oriented
- Cash Handling
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Front Desk Receptionist
Direct Staffing Solutions
01.2022 - 10.2023
Front Office Receptionist
Maan Travel Agency
06.2019 - 09.2021
Business General
Niagara College
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