Seeking a challenging role where I can utilize my strong leadership, strategic planning, and organizational skills to drive operational excellence, enhance efficiency, and achieve key business objectives. I am dedicated to fostering a collaborative and motivated workforce while consistently delivering exceptional results and exceeding expectations.
Overview
6
6
years of professional experience
Work History
Volunteer Experience
IN TEMPLE
01.2023 - Current
HEILPED IN PREPARING FOOD
HELPED WITH FEEDING GROUPS - IN PREPARING VEGETABLES,CLEANING,DISTRIBUTING FOOD TO NEEDY PEOPLE
PARTICIPATED IN SWACHH BHARAT ABHIYAN BY CLEANING STREETS , PARKS
WORKED IN AWARENESS CAMPUS IN ORDER TO SPREAD HEALTH AND HYGIENE AWARENESS
Customer Service and Merchandising Associate
WORKED IN D-MART
07.2023 - 12.2023
Handled customer's complaints and concerns
Assist and support other team tasks as needed to fulfill customer expectations
Assisted with visual merchandising efforts by setting up displays of items and banners
Arrange and organize merchandise on shelves according to the standards
Ensured that price tags and labels were properly affixed
Items that are damaged, defective, or stolen have been taken to the assigned claims area
Demonstrate strong attention to detail in maintaining the overall appearance and cleanliness of the store
Merchandised seasonal and event shops as per events and deals
Informed customers of any deals and discounts provided by the store.
SENIOR REGISTERED NURSE
ZIVA HOSPITAL , MOHALI
11.2021 - 07.2023
Maintained accurate documentation of all patient interactions, upholding privacy regulations while ensuring seamless continuity of care.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Reduced medication errors by regularly reviewing prescriptions and ensuring accurate administration.
Registered Nurse
Trinity Hospital And Medical Research Institute
12.2017 - 10.2021
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Education
Ontario College Graduate Certificate in Nursing - Nursing Leadership And Management
PURES COLLEGE OF TECHNOLOGY
Scarborough, ON
08.2023
High School Diploma -
RATTAN PROFESSIONAL EDUCATION COLLEGE
CHANDIGARH
09.2017
High School - Arts
CBSE, India
CHANDIGARH , INDIA
03.2012
Skills
Work Area Maintenance
Time management abilities
Goal Setting and Prioritization
Excellent Communication
Problem-solving abilities
Sales Techniques
Team building
Interpersonal Communication
Storage Organization
Customer Service
Written Communication
Risk Management
Dependable and reliable
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Volunteer Experience
Worked with Feeding groups: Helped in vegetable preparation, cleaning, and distributing food to needy people.
Swachh Bharat Abhiyan: Participated in cleaning streets, roads and parks.
Awareness camps: Participated in campaigns to spread awareness about health and hygiene.
In Gurudwara (Sikh Temple): Helped in preparing food and dishwashing.
Timeline
Customer Service and Merchandising Associate
WORKED IN D-MART
07.2023 - 12.2023
Volunteer Experience
IN TEMPLE
01.2023 - Current
SENIOR REGISTERED NURSE
ZIVA HOSPITAL , MOHALI
11.2021 - 07.2023
Registered Nurse
Trinity Hospital And Medical Research Institute
12.2017 - 10.2021
Ontario College Graduate Certificate in Nursing - Nursing Leadership And Management