Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

SIMRANPREET KAUR

Edmonton,AB

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

5
5
years of professional experience

Work History

Team Leader

Metro supply chain
01.2023 - 10.2023
  • Mentored and coached team members to ensure successful performance.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.

Office Admin

Reddy Funding
01.2022 - 12.2022
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Identified issues, analyzed information and provided solutions to problems.

Chat Support Representative

IOS fido
12.2020 - 06.2022
  • Monitored live chat sessions to ensure that all inquiries were answered promptly and professionally.
  • Resolved customer complaints by identifying problems, suggesting solutions and implementing corrective action.
  • Developed exemplary writing skills through continued correspondence with upwards of 10 customers per day.

Supervisor

Trish Juice
12.2020 - 12.2021
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Team Lead

Amazon
07.2020 - 12.2020
  • Supervising team as team-leader, Housekeeping and warehouse cleaning
  • Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Directed and supervised team of 15 engaged in cleaning and sanitization development.

Packer

XPO Logistics
08.2018 - 12.2019
  • Packed items into boxes according to size and weight restrictions specified by shipping company.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.

Education

Post-Graduation - International Business Management

Lambton College
Toronto, ON
12.2019

B.Ed - Commerce And English

Punjab University
Chandigarh, Punjab
12.2017

MBA - Commerce And IT

Punjab University
Punjab, India
05.2014

Skills

  • Teamwork-good team player and have excellent interaction skill to coordinate and work within team
  • Reliability-deliver output in less time without loosing efficiency
  • Microsoft Office Proficiency
  • Improvement plan knowledge
  • Complaint resolution
  • Database Management
  • Administrative Support

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Team Leader

Metro supply chain
01.2023 - 10.2023

Office Admin

Reddy Funding
01.2022 - 12.2022

Chat Support Representative

IOS fido
12.2020 - 06.2022

Supervisor

Trish Juice
12.2020 - 12.2021

Team Lead

Amazon
07.2020 - 12.2020

Packer

XPO Logistics
08.2018 - 12.2019

Post-Graduation - International Business Management

Lambton College

B.Ed - Commerce And English

Punjab University

MBA - Commerce And IT

Punjab University

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SIMRANPREET KAUR