SIMRANPREET KAUR
Brampton,ON
Summary
- Responsible and motivated student ready to apply education in the workplace with a high focus on quality and safety.
- Highly organized, proactive and punctual with a team-oriented mentality.
- Collaborates with team members to support operations to increase productivity and decrease downtime and waste.
- Hardworking and well-versed in handling materials, operating machinery, and supporting the overall team and project needs.
- In-depth knowledge of compliance mandates governing the site and worker safety.
- Focused on helping complete skilled work under deadlines.
- Physically fit and agile individual comfortable operating job-related machinery and lifting heavy loads.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Administrator
Alliance
05.2022 - Current
- Responsible for inputting customer orders into company system accurately.
- Assists office staff in maintaining files and databases.
- Prepares reports, presentations, memorandums, proposals and correspondence.
- Managed phone call and correspondence (email, letters, packages etc.).
- Process credits as required
- Assist sales staff with inventory inquiries
- Assist buyer with submitting the orders and checking invoices from suppliers
- Assist colleagues whenever necessary
- Respond to customer inquiries/complaints
- Tracks office supply inventory and approves supply orders
Customer Service Representative
Popular Pizza [Head Office]
05.2021 - Current
- Developed strong customer relationships to encourage repeat business.
- Consulted with customers to resolve service and billing issues.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Answered inbound calls, chats and emails to facilitate customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Warehouse Receiving Clerk
Lululemon
01.2022 - 04.2022
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Education
Bachelor of Science - Computer System Networking Technician
Canadore College of Applied Arts And Technology
Mississauga, ON12.2022
High School Diploma -
Nankana Sahib Public School
Punjab, India03.2019
Skills
- G2 Driver's License
- Dispatching Certification
- Customer Service
- Good Communication Skills
- Basic Math and Computer skills
- Time Management and Organizational Skills
- Friendly, Positive Attitude
- Work Ethics
- Commitment to safety rules
- Palletizing
- Using RF Scanner
- [English,Hindi,Punjabi] Fluency
- Data Entry and Maintenance
Certification
5k solutions and services inc.
Professional dispatcher, trucking safety and business management course- March 2022
DISPATCH SKILLS
- Familiar with all permits & authorities to run trucks within Ontario, Canada & USA.
- Can operate Load link and refine the search criteria ensuring trucks are always on the road.
Ø Capable of planning and preparing schedules for trucks & drivers.
- Capable of using any dispatch software (TMS).
- Able to clear customs and create ACE/ACI Manifests.
- Can resolve drivers' problems while they're on route.
- Know how to set up & negotiate with brokers.
- Able to calculate miles, rates, cost per mile and analyze loads.
- Capable of networking, making sales, bring in new contracts and sustain existing contracts with brokers & shippers.
- Knowledge about certifications including C-TPAT, PIP, Smart way, FAST US/CAN, Bonded US/CAN and Hazmat.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Availability
Morning, Afternoon, Night
Timeline
Office Administrator
Alliance
05.2022 - Current
Warehouse Receiving Clerk
Lululemon
01.2022 - 04.2022
Customer Service Representative
Popular Pizza [Head Office]
05.2021 - Current
Bachelor of Science - Computer System Networking Technician
Canadore College of Applied Arts And Technology
High School Diploma -
Nankana Sahib Public School