Simranpreet Kaur
Practitioner Nurse
Regina,SK
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Customer Service Representative
Leon's Furniture And Appliances
03.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
Practitioner Nurse
Rajendra Nursing Home
08.2021 - 08.2022
- Met with patients to discuss medical histories and current complaints.
- Conducted physical assessments of relevant body areas and performed standardized tests to check responses.
- Recorded patients' health histories and provided over 20 consultations weekly.
- Ordered additional tests and scans to further investigate concerns.
Caregiver
Sunshine Daycare
10.2021 - 05.2022
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with self-administered medications.
Education
Certificate - Administration Level 2
University of Regina
Regina, SK 05.2001 -
Certificate - First Aid And CPR
St. John's Ambulance
Regina 05.2001 -
Certificate - Personal Support Worker
St. John's Ambulance
Regina, SK 05.2001 -
Certificate - Financial Analysis
LPU
Punjab, IN 05.2001 -
High School Diploma -
Uma Rana Public School
Sanghol, Punjab, IN 05.2001 -
Skills
Scheduling
Product Knowledge
Data Entry
Data Collection
Report Generation
Appointment Scheduling
Call Management
Computer Proficiency
Record Preparation
Recordkeeping Strengths
POS Systems Expert
Building Rapport
Follow-Up Skills
Quality Assurance Controls
Filing
Customer Service
Microsoft PowerPoint
Payment Processing
Timeline
Customer Service Representative
Leon's Furniture And Appliances
03.2023 - Current
Caregiver
Sunshine Daycare
10.2021 - 05.2022
Practitioner Nurse
Rajendra Nursing Home
08.2021 - 08.2022
Certificate - Administration Level 2
University of Regina
05.2001 -
Certificate - First Aid And CPR
St. John's Ambulance
05.2001 -
Certificate - Personal Support Worker
St. John's Ambulance
05.2001 -
Certificate - Financial Analysis
LPU
05.2001 -
High School Diploma -
Uma Rana Public School
05.2001 -