Hi, I’m
Simranpreet Kaur
Victoria,BC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
years of professional experience
1
Certification
Work History
Blackbird Security Inc.
Supervisor
07.2023 - Current
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Tim Hortons
Supervisor
04.2022 - 06.2023
Job overview
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions, and orders
- Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs
- Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns.
Save-On-Foods
Team Leader
05.2021 - 03.2022
Job overview
- Initiates assistance to customers and escorts them to the proper aisles
- Cleans the supermarket
- Replenishes product inventory
- Organizes product displays
- Processes payments.
Volunteer
12.2018 - 04.2019
Job overview
- Actively worked in varied segments of social empowerment and Sustainability
- Managed and led awareness camps for the weaker sections of society, counselling parents to educate their children and send them to school
- Handled tie-ups to support children for medical assistance and nutritional aid with the help of local agencies
- Headed an 8-member team responsible for the organization’s social media strategy.
Education
Vancouver Community CollegeVancouver, BC
Hospitality Management Diploma
12.2022
Jawahar Navodaya VidyalayaFaridkot, Punjab
High School Diploma
04.2019
Skills
- Bagging expertise
- Sales transaction management
- Product knowledge
- Order entry
- Food preparation
- Payment transactions
- Safe food handling
- Guest inquiries
- Concise time management
- Guest service
- Superior communication skills
- Kitchen cleanliness and organization
Certification
- Food Safety Level 1
- Serving It Right
- Security License
Languages
English
Native or Bilingual
Timeline
Supervisor
Blackbird Security Inc.
07.2023 - Current
Supervisor
Tim Hortons
04.2022 - 06.2023
Team Leader
Save-On-Foods
05.2021 - 03.2022
Volunteer
12.2018 - 04.2019
Vancouver Community College
Hospitality Management Diploma
Jawahar Navodaya Vidyalaya
High School Diploma
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