Simran Sidhu
Summary
Detail-oriented and organized business management student with a strong foundation in customer service, cash handling, and record-keeping. Proven leadership abilities demonstrated through effective management of diverse teams and projects. Eager to secure a full-time position within a dynamic organization that values skill development and fosters contributions toward collective success. Committed to leveraging existing expertise while continuously acquiring new knowledge to drive organizational growth.
Overview
6
6
years of professional experience
Work History
Primary Home Tutor
Little Stars Tuition Centre
02.2020 - 01.2022
- Developed personalized lesson plans to address student learning needs and goals.
- Assessed student progress through regular evaluations and adjusted instructional strategies accordingly.
- Implemented creative problem-solving techniques to help students overcome academic challenges.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
Store Manager
Pita pit
09.2024 - Current
- Oversaw daily operations, ensuring adherence to company standards and policies.
- Trained and mentored staff on customer service excellence and product knowledge.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Supervisor
Tim Hortons
06.2023 - Current
- Implemented process improvements that increased workflow efficiency and reduced wait times.
- Resolved customer complaints effectively, ensuring high satisfaction rates and repeat business.
- Supervised daily operations to ensure compliance with quality and service standards.
- Trained and mentored team members to enhance performance and productivity.
Education
Diploma - Business general in Marketing and Accounting
NORTHERN COLLEGE AT PURES CAMPUS
Toronto01.2023
Skills
- Collaborative teamwork
- Attentive listening skills
- Effective verbal communication
- Customer engagement
- Standard operating procedures
- Strong work ethic
- Bilingual Communication
Languages
English
Timeline
Store Manager
Pita pit
09.2024 - Current
Supervisor
Tim Hortons
06.2023 - Current
Primary Home Tutor
Little Stars Tuition Centre
02.2020 - 01.2022
Diploma - Business general in Marketing and Accounting
NORTHERN COLLEGE AT PURES CAMPUS
AVAILABILITY
- Full time
Certifications
- Valid Driving License
- Food and Safety Certification
- Preparing for Level 1 Early childhood education certification
- Valid First aid and CPR