Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.
Overview
6
6
years of professional experience
Work History
Sales Associate/ front desk, women
Personal Trainer
Anytime fi
10.2021 - Current
Provided front desk duties by greeting 60+
members customers
Vertving membership, and managing
memberships
Provided customer service excellence by answering questions,
resolving issues and scheduling appointments
Awarded Employee of the year by selling the highest membership
Security Officer
Allied Universal Security Services
12.2018 - 01.2021
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
08.2019 - 01.2021
Responsible for providing a safe and inviting environment,
preventing losses, apprehending shoplifters and recovering assets
with minimal disruption.
— front desk attendant
YMCA
07.2017 - 01.2018
Greeting clients and responding to clients' inquiries and requests
Assist members/ guest with use of sauna, steam,whirlpool, etc
Allied universal, — loss prevention
Education
Degree - Criminal Justice
Mount Royal University
Calgary, AB
06.2025
Nelson Mandela High School
2018
Skills
Proficient in utilizing a range of office software and applications, including
Microsoft Office Suite and various project management tools Demonstrated
Ability to streamline office operations, prioritize tasks effectively, and maintain
An organized and productive work environment Strong communication and
Interpersonal skills, with a keen ability to collaborate with diverse teams and
Effectively communicate complex information Proven expertise in handling
Confidential information with discretion and maintaining a high level of
Professionalism in all Interaction
Timeline
Sales Associate/ front desk, women
Personal Trainer
Clinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed CentreClinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed Centre