Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simranjot Kaur

Calgary,AB

Summary

Proven leader with a track record of enhancing customer satisfaction and team productivity at Esteem Car Trader. Skilled in complex problem-solving and MS Office, adept at managing operations and developing strategies to improve performance. Demonstrates strong decision-making and leadership qualities, focusing on achievements and fostering cross-functional teamwork.

Overview

6
6
years of professional experience

Work History

Associate

Amazon YYC4
04.2024 - Current
  • Managing task and productivity within timeframe.
  • Working as a Problem solver, learning different aspect of the.
  • Adhere to safety protocols and report hazards promptly.

Operations Manager

Esteem Cars.
11.2020 - 10.2023
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Office Manager

Perpetual Energy
10.2018 - 11.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Education

Masters Of Applied Management -

Otago Polytechnic
Auckland, New Zealand
06-2020

BBA - Business Management

University of Birmingham
Birmingham, United Kingdom
05-2018

Skills

  • Time management
  • Complex Problem-solving
  • Task prioritization
  • MS office
  • Decision-making
  • Leadership qualities
  • Preparing reports
  • Cross-functional teamwork

Timeline

Associate

Amazon YYC4
04.2024 - Current

Operations Manager

Esteem Cars.
11.2020 - 10.2023

Office Manager

Perpetual Energy
10.2018 - 11.2020

Masters Of Applied Management -

Otago Polytechnic

BBA - Business Management

University of Birmingham

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Simranjot Kaur