Simranjot Singh
Vancouver,Canada
Summary
I'm PMP certified engineer-designer-project manager with 10 years of product experience, leading tech and business teams across diverse markets like e-commerce, ed-tech, cloud computing and automotive.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Product Manager
Flair Airlines Ltd.
06.2023 - Current
- Launched AI-driven mobile features (chatbots, recommendations), boosting repeat bookings by 25% and generating $1M in ancillary revenue; ensured secure handling of user data and privacy.
- Defined and managed product roadmaps for mobile e-commerce and customer experience flows, incorporating secure user authentication and account management; drove conversion rates up by 20%.
- Led new Loyalty Program launch, overseeing user account lifecycle management and integration; rapidly iterated features based on user feedback and A/B testing.
Senior Product Manager
AMPD Technologies (Canada) Inc.
04.2022 - 05.2023
- Managed product discovery for a cloud-as-a-service "Virtual Workstation," conducting customer research (user interviews) and competitive analysis to prioritize features.
- Focused on defining user access controls and authentication requirements for secure cloud environments, translating complex needs into product requirements.
- Delivered on roadmaps by conducting rigorous data analysis using Google Analytics, Tableau, and SQL to inform decisions on feature prioritization and user experience improvements.
Senior Product Manager
VMock Private Limited
01.2020 - 09.2020
- Launched "Smart Career Platform," designing user identity management systems and distinct access control mechanisms tailored to diverse user roles and permissions.
- Collaborated with design teams to create user-friendly interfaces for account management, integrating feedback into iterative product development cycles, enhancing user retention by 25%.
Product Manager
Girnar Software Private Limited
09.2017 - 12.2019
- Launched mobile eCommerce portal that increased sales revenue by 40% and improved conversion rates by 15%, with a strong focus on secure transaction processing and user account protection.
- Led development of a consumer-facing Fintech product for loan management, implementing secure user authentication protocols and robust authorization mechanisms for sensitive financial data.
Associate Product Manager
Unbox Technologies Private Limited
06.2015 - 08.2017
- Designed an AI-powered CRM solution for automotive dealerships, incorporating role-based access controls and secure customer data management.
- Conducted in-depth user research and implemented features based on insights, resulting in 27x year-over-year growth in adoption.
Education
Master of Digital Media -
University of British Columbia
12.2022
Bachelor in Chemical Engineering -
Thapar University
06.2015
Skills
Product Vision & Storytelling, Roadmap Creation & Execution, Product Discovery, Cross-Functional Team Leadership, Machine Learning Applications, Data-Driven Decision Making, Customer Research & Insights, A/B Testing
Certification
Certified Product Manager (CPM), Project Management Professional (PMP), Agile Certified Product Manager and Product Owner (ACPMPO)
Timeline
Senior Product Manager
Flair Airlines Ltd.
06.2023 - Current
Senior Product Manager
AMPD Technologies (Canada) Inc.
04.2022 - 05.2023
Senior Product Manager
VMock Private Limited
01.2020 - 09.2020
Product Manager
Girnar Software Private Limited
09.2017 - 12.2019
Associate Product Manager
Unbox Technologies Private Limited
06.2015 - 08.2017
Master of Digital Media -
University of British Columbia
Bachelor in Chemical Engineering -
Thapar University
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