Simranjot Kaur
Edmonton
Summary
Experienced in providing comprehensive administrative support, including scheduling, correspondence, and office management. Utilizes strong organizational skills to maintain efficient workflows and ensure timely task completion. Possesses knowledge of effective communication techniques to facilitate smooth interactions within the team and with clients.
Overview
3
3
years of professional experience
Work History
Assistant to the Administrative Officer
Cameron Driver Education
06.2022 - 12.2022
- Answer and direct phone calls.
- Organize and schedule appointments with the students.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain the filing system.
Insurance Agent
Desjardins Insurance
06.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Sales Supervisor
Shell Gas Station
03.2023 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
Business Administration Diploma - Mangement
Northern Alberta Institute of Technology
Edmonton, None01.2024
High School Grade 12 -
Sacred Heart Senior Secondary School
Amritsar, PunjabSkills
- Fluent in English, Punjabi and Hindi and have communication skills
- Works well with others and independently
- Computer skills - MS Word, Spreadsheet, PowerPoint, Excel & Java Encoding
- Excellent customer service skills
- Able to multi-task and willing to learn new skills
- Good problem-solving skills
- Professional in appearance and attitude
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Accomplishments
- Highly efficient in debating and communicating skills and won numerous laurels in sports
Availability
Looking for part time job only on weekends
Timeline
Insurance Agent
Desjardins Insurance
06.2024 - Current
Sales Supervisor
Shell Gas Station
03.2023 - Current
Assistant to the Administrative Officer
Cameron Driver Education
06.2022 - 12.2022
Business Administration Diploma - Mangement
Northern Alberta Institute of Technology
High School Grade 12 -
Sacred Heart Senior Secondary School
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