Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Simranjot Kaur

Surrey,BC

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Restaurant Manager

Wendys Restaurant
07.2023 - Current
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Shift Supervisor

Wendys Restaurant
07.2021 - 07.2023
  • Managed staff hiring, training and supervision.
  • Cultivated professional working relationships with peers and supervisors.
  • Oversaw maintenance activities within the premises, coordinating with contractors when necessary for timely repairs and upkeep tasks completion.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.

Crew Member

Wendys Restaurant
06.2018 - 07.2021
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Took orders, prepared meals, and collected payments.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

Certificate - Early Childhood Educator Assistant

Costal College of British Columbia
Surrey
03.2024

General Studies Diploma - Computing

University of The Fraser Valley
Abbotsford, BC
08.2020

Certificate - Computing/IT

Univeristy of The Fraser Velly
Abbotsford, Canada
08.2020

Skills

  • Time management abilities
  • Passion for customer satisfaction
  • Back of House Management
  • Effective Communication
  • Sales and Marketing
  • Payroll Administration
  • Calendar and Scheduling Software
  • Leadership abilities
  • Staff Scheduling

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Restaurant Manager

Wendys Restaurant
07.2023 - Current

Shift Supervisor

Wendys Restaurant
07.2021 - 07.2023

Crew Member

Wendys Restaurant
06.2018 - 07.2021

Certificate - Early Childhood Educator Assistant

Costal College of British Columbia

General Studies Diploma - Computing

University of The Fraser Valley

Certificate - Computing/IT

Univeristy of The Fraser Velly

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Simranjot Kaur