Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
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Simranjot Kaur

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Gas Station Supervisor

Toni Aoun
12.2021 - 02.2024
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Optimized employee scheduling, balancing workload while maintaining excellent service levels.
  • Boosted employee morale by fostering a supportive work culture and recognizing outstanding performance regularly.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.

Gas Station Customer Service Representative

Mandip Singh
12.2021 - 02.2024
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Investigated and resolved accounting, service and delivery concerns.
  • Implemented cash-handling procedures that reduced discrepancies in daily financial reports significantly.
  • Developed and updated databases to handle customer data.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Created attractive merchandise displays to entice customers to make purchases.

Call Center Sales Representative

VIPIN SINGH
01.2021 - 07.2021
  • Collaborated closely with other departments such as marketing or product management teams in order to stay informed about new offers or updates relevant to the role.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Adapted communication style according to diverse clientele backgrounds for better connection and rapport building during calls.
  • Generated leads and established relationships with potential customers through outbound telephone calls.

Education

High School Diploma -

KHALSA MODEL SENIOR SECONDARY SCHOOL
KOLKATA INDIA
12.2020

Skills

  • Revenue Forecasting
  • Sales Coaching
  • Business Leadership
  • Performance Evaluation and Monitoring
  • Customer Relations
  • Relationship Building
  • Customer Service
  • Decision-Making
  • Customer Service Management

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Bengali
Native or Bilingual

Availability

Full time 

Timeline

Gas Station Supervisor

Toni Aoun
12.2021 - 02.2024

Gas Station Customer Service Representative

Mandip Singh
12.2021 - 02.2024

Call Center Sales Representative

VIPIN SINGH
01.2021 - 07.2021

High School Diploma -

KHALSA MODEL SENIOR SECONDARY SCHOOL

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Simranjot Kaur