Summary
Work History
Education
Skills
Timeline
Generic

Simranjit Kaur

Lasalle

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Work History

Dispatcher

GRK Transport
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Parcel Scanner

UPS
  • Efficiently scan packages using handheld devices and barcode scanners to ensure accurate tracking and timely processing.
  • Verify shipment details (destination, contents, package size) against system records to ensure accuracy before shipment.
  • Sort and organize packages for proper routing and ensure they are loaded onto the correct delivery vehicles.
  • Ensure proper handling and secure packaging to prevent damage during sorting and transportation.

IO Solutions Contact Center
  • Answered high volumes of inbound calls, addressing customer inquiries, concerns, and service requests with professionalism and efficiency.
  • Provided detailed information on products, services, policies, and procedures, ensuring accurate and timely responses to customer questions.
  • Assisted customers with order placement, account issues, billing inquiries, returns, and troubleshooting, delivering a positive customer experience.
  • Managed customer complaints and escalated unresolved issues to the appropriate department or supervisor, ensuring swift resolution.

Delivery Driver/ Pizza Maker

Dominos
  • Delivered pizzas and other menu items to customers promptly and accurately, ensuring high-quality service and customer satisfaction.
  • Managed cash and credit card transactions, handling payments, providing change, and ensuring accuracy in all transactions.
  • Prepared pizza dough, toppings, and sauces, ensuring consistency and quality in all food items.
  • Worked efficiently in a fast-paced kitchen environment while maintaining a clean and organized workspace.

Crew Member

Tim Hortons
  • Provided excellent customer service by greeting customers, taking orders, and addressing inquiries in a friendly and efficient manner.
  • Prepared food and beverages according to Tim Hortons standards, including coffee, donuts, sandwiches, and other menu items.
  • Operated kitchen equipment (e.g., coffee machines, ovens, fryers) while ensuring safety and proper maintenance.
  • Handled cash and processed payments using the register, ensuring accurate transactions and providing correct change.

Cashier and Deli Clerk

Independent Grocery Store
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.

Sales Representative

Sobeys
  • Stocked shelves, ensuring products were properly organized, labeled, and neatly displayed for easy access.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Operated the cash register, processed transactions accurately, and handled payments in cash, credit, or debit.

General Labour

IFS Impact
  • Read orders to determine catalogue numbers, colours and quantities of merchandise.
  • Obtained merchandise from bins and shelves.
  • Selling products to customers.
  • Packed customers purchase in bags and cartons.

Kitchen Chef

Nando’s
  • Prepared ingredients and cooked meals according to established recipes.
  • Responded quickly to meet customers needs and resolve problems.
  • Worked with coworkers to complete tasks.

General Labour (Packaging)

Give & Go Bakery
  • Sort, pack, crate and package materials and products.
  • Clean work areas and equipment.
  • Perform other labouring and elemental activities.

Education

High School Diploma -

Humber College
Toronto, None
04-2021

Skills

  • Information gathering
  • Superior interpersonal skills
  • Teamwork and collaboration
  • Multitasking Abilities

Timeline

Parcel Scanner

UPS

IO Solutions Contact Center

Delivery Driver/ Pizza Maker

Dominos

Crew Member

Tim Hortons

General Labour

IFS Impact

Kitchen Chef

Nando’s

Dispatcher

GRK Transport

Cashier and Deli Clerk

Independent Grocery Store

Sales Representative

Sobeys

General Labour (Packaging)

Give & Go Bakery

High School Diploma -

Humber College

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Simranjit Kaur