Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Simranjit Kaur

Regina,SK

Summary


Personable and detail-oriented with strong ability to think on feet and resolve issues efficiently. Possesses knowledge of logistics and transportation operations, coupled with proficiency in routing software and communication tools. Committed to ensuring smooth operations and timely deliveries by leveraging organizational and multitasking skills.

Overview

3
3
years of professional experience

Work History

Dispatcher

GN Freight
09.2024 - 11.2024
  • Answered phone calls and responded to customer emails.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Scheduled deliveries and pickups according to customer needs.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Communicated with customers to provide delivery updates and resolution.

Team Supervisor

Tim Hortons
11.2023 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.

Warehouse Associate

Canadian Tire
09.2022 - 10.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
  • Communicated with customers and team members to solve problems
  • Monitored expiration dates on food items for freshness assurance
  • Collaborated with team members to maximize productivity and efficiency
  • Assisted customers with product selection and ordering process
  • Maintained a clean and organized work area throughout shift
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders

Sales Associate

Neo Financial
01.2022 - 08.2022
  • Communicated effectively with team members on matters related to work assignments
  • Assisted in loading finished goods onto delivery vehicles as required
  • Maintained accurate records of all incoming and outgoing shipments
  • Fostered positive working relationships with internal staff members while providing superior customer service
  • Pick and pack items for shipping based on customer orders, ensuring accuracy and completeness
  • Monitor and manage inventory levels to ensure stock availability for shipping
  • Generate shipping labels and packing slips for outgoing orders
  • Maintain accurate shipping records and documentation
  • Provide digital, mobile-first solutions for payments, money transfers, lending and more
  • Dealing with customers and manage all the records
  • Performing other related duties assigned by management
  • Offer debit cards, investment facilities, credit and lending services

Education

High School Diploma -

Loyalist College of Applied Arts And Technology
04.2023

Skills

  • Sales Training
  • Product and Service Sales
  • Money Transfer Systems
  • Verbal Communication
  • Cash Handling Accuracy
  • Customer Service
  • Technical Support
  • Equipment Operation
  • Workplace Safety
  • Computer Skills
  • Collaboration and Teamwork
  • Materials Staging

Languages

English, Punjabi, Hindi

Timeline

Dispatcher

GN Freight
09.2024 - 11.2024

Team Supervisor

Tim Hortons
11.2023 - 08.2024

Warehouse Associate

Canadian Tire
09.2022 - 10.2023

Sales Associate

Neo Financial
01.2022 - 08.2022

High School Diploma -

Loyalist College of Applied Arts And Technology

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Simranjit Kaur