Simranjit kaur

- maintained accurate records of employee performance , attendance

- resolved customer complaints in a timely manner while ensuring customer satisfaction

- supervised team of 20+ employees ensuring tasks were completed efficiently

- conducted regular performance reviews for each employee to identify areas for improvement.

• Built strong relationships with customers through positive attitude and attentive response.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Paid attention to detail while completing assignments.
• Demonstrated leadership skills in managing projects from concept to completion.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Passionate about learning and committed to continual improvement.
• Self-motivated, with a strong sense of personal responsibility.