Simranjit Kaur
Brampton,CA
Summary
Accomplished Chef and Server Manager with a proven track record at Lazeez Shawarma, enhancing food quality and service efficiency. Skilled in recipe and menu development, coupled with exceptional team training and server management abilities. Achieved significant reductions in food waste and improved customer satisfaction through innovative training methods and strategic planning.
Overview
2
2
years of professional experience
Work History
Chef
Lazeez Shawarma
01.2024 - Current
- Maintained well-organized mise en place to keep work consistent.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
Server Manager
Bamboo House
05.2023 - 12.2023
- Reduced server response times by optimizing system configurations and load balancing.
- Enforced compliance with uniform and personal presentation standards.
- Boosted network security, installing and configuring firewalls and intrusion detection systems.
- Managed daily server backups to ensure data integrity, leading to significant reduction in data loss incidents.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Promoted cross-functional collaboration, working closely with development teams to ensure optimal server configurations for application performance.
- Played key role in disaster recovery planning, developing and testing robust recovery procedures.
Server Trainer
Tim Hortons
12.2022 - 04.2023
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Utilized effective communication techniques to support server learning and comprehension.
- Improved customer satisfaction with personalized training methods tailored to each server's learning style.
- Assessed individual performance post-training to identify areas for further development, ensuring high level of service.
- Introduced feedback loop from customers to inform training focus areas, directly linking training to customer satisfaction.
Education
Computer System Technician Software Engineering - Software Engineering
Sheridan College Institute of Technology And Advanced Learning
Brampton, Canada08.2024
Skills
- Recipe Development
- Food quality
- Menu development
- Kitchen equipment operation and maintenance
- Food Service Operations
- Hospitality service expertise
- Cost Control
- Cash Handling
- Restaurant Operations
- Order Accuracy
- Service prioritization
- Food presentation
- Team Member Training
- Server Management
- Staff Scheduling
- Work Ethic and Integrity
- Order Taking
- Professionalism and Courtesy
- ID Verification
- Payment Processing
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
hindi
Native or Bilingual
Timeline
Chef
Lazeez Shawarma
01.2024 - Current
Server Manager
Bamboo House
05.2023 - 12.2023
Server Trainer
Tim Hortons
12.2022 - 04.2023
Computer System Technician Software Engineering - Software Engineering
Sheridan College Institute of Technology And Advanced Learning
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