Simranjit Kaur
Delta,BC
Summary
Seeking to leverage exceptional customer service as a Manager /cashier. Dedicated, enthusiastic, and detail-oriented with the capacity to go beyond what is expected and achieve goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swing Manager
McDonald's
Richmond, BC
04.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Trained other employees in customer service, food safety, and performance requirements
- Greeted customers with a smile and provided friendly service to professionally handle every need
- Integrated service and team management strategies to boost business profits
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Office Administrator (Intern)
Altec Windows
Surrey
01.2024 - 05.2024
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Education
MBA - Finance, Human Resource Management, Organizational
University Canada West
Vancouver, BCBACHELOR'S DEGREE - BACHELOR OF COMMERCE
Mata Gujri Khalsa College
Skills
- Cashier/Customer Service Associate
- Time management skills
- Social perceptiveness
- Staff education and training
- Staff Leadership
- Multitasking
- Collaboration and Teamwork
- Organizational Skills
Certification
- 02/2021, Learning for Success
- 04/2021, Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE)
- 08/2021, Certified Digital Marketing Associate
Timeline
Office Administrator (Intern)
Altec Windows
01.2024 - 05.2024
Swing Manager
McDonald's
04.2021 - Current
MBA - Finance, Human Resource Management, Organizational
University Canada West
BACHELOR'S DEGREE - BACHELOR OF COMMERCE
Mata Gujri Khalsa College