Simranjit Kaur
Surrey,BC
Summary
Highly skilled communicator and effective leader. Security-focused and diligent Guard with a strong ability to protect personnel and premises. Adept at responding and acting appropriately in various situations, including criminal acts, fire emergencies, and medical emergencies. Constantly alert, attentive, and vigilant at all times, anticipating trouble and taking proactive steps to intervene and diffuse potential issues. A keen eye for detail allows for effective identification and addressing of potential threats. Expertise in surveillance operations and crisis management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security officer
Paladin Security
01.2024 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Experience in medical emergencies.
- Great at interacting with local law enforcement agencies in any emergency.
- Experience in Occupational First Aid and using handcuffs
- Enforce rules and regulations, polices of mall, parking rules, directing and controlling crowd during peak shopping seasons or events.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Patrol Officer
Securiguard
12.2023 - Current
- Experience in responding to emergencies, and enforcing University Policies.
- Enhanced security measures by conducting thorough and consistent patrols in designated areas and monitoring CCTV cameras.
- Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
- Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
- Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
- Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.
- Assisted in emergencies, providing immediate support to first responders and evacuating affected individuals safely.
- Exhibited excellent problem-solving skills when faced with complex or high-pressure situations requiring quick decisions under pressure.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Utilized technology efficiently, including GPS devices and mobile applications for logging patrol data accurately in real-time during shifts.
Concierge
Simplex Security
04.2022 - 06.2023
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained the front desk's concierge book to provide visitors with access to relevant local information.
- Addressed customer inquiries with timely and professional responses via phone, email, and in-person interactions.
- Managed daily operations of the a concierge desk and monitored staff performance to proactively address inefficiencies.
- Managed front office operations of busy hotel, delivering 5-star service to cultivate loyalty and satisfaction.
- Managed check-in and check-out procedures for guests.
- Provided accurate information regarding local attractions, restaurants, and activities.
- Provided excellent customer service.
Event Security Officer
Genesis Security
05.2021 - 05.2023
- Supervise various programs with leadership skills.
- Scanned incoming and outgoing personnel and packages using hand-held wands and X-ray machinery to protect buildings, assets, and individuals.
- Permitted entry with escort for approved persons into secure locations.
- Watched different facility areas from a central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Operated handheld metal detectors and other surveillance devices to screen individuals entering the facility.
- Collaborated with event organizers to develop customized security plans tailored to specific event needs.
- Issued access cards to authorized personnel to monitor access points.
- Maintained a secure environment for attendees by promptly resolving conflicts and addressing any disruptive behavior.
- Assisted in post-event activities such as securing the venue, completing incident reports, and evaluating overall security performance.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
Diploma in General Arts & Science -
St. Lawrence College
Kingston, ON04.2023
Diploma in cosmetology -
Orane International School of Beauty & Wellness
Mansa,Punjab,India06.2020
Senior Secondary Education -
Sanawar Smart School
Mansa,Punjab,India 03.2019
Skills
- Excellent decision making with positive approach
- Adaptability and stress management
- Proficient in Microsoft Excel, Word, PowerPoint
- Active Listening and interpretation skills
- Leadership Management
- Financial Management
- Customer service
- Teamwork and collaboration
Certification
- BST- Basic Security Licence
- AST- Advance Security Licence
- OFA (Occupational First Aid)Level 1
- OFA (Occupational First Aid)Level 2
- Food safe Level 1
- Food safe Level 2
Status in canada
Post graduated work permit
Availability
Full Time (40 hours + per week)
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Additional Information
Available upon request
Timeline
Security officer
Paladin Security
01.2024 - Current
Security Patrol Officer
Securiguard
12.2023 - Current
Concierge
Simplex Security
04.2022 - 06.2023
Event Security Officer
Genesis Security
05.2021 - 05.2023
Diploma in General Arts & Science -
St. Lawrence College
Diploma in cosmetology -
Orane International School of Beauty & Wellness
Senior Secondary Education -
Sanawar Smart School
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