Simranjit Kaur
Surrey,BC
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
IELTS Trainer
VlG Spectrum Studies
03.2021 - 01.2023
- Increased IELTS score averages by implementing personalized study plans and engaging learning techniques.
- Improved student confidence in English language abilities through consistent feedback and encouragement.
- Developed comprehensive lesson plans incorporating listening, speaking, reading, and writing skills to ensure balanced IELTS preparation.
- Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
- Assisted students in identifying strengths and weaknesses, tailoring instruction to address individual needs for optimal results.
- Collaborated with fellow trainers to share best practices and refine the overall IELTS curriculum for maximum effectiveness.
- Provided one-on-one tutoring sessions for students requiring additional support or focused practice on specific IELTS sections.
- Guided students through effective test-taking strategies, improving time management skills during the high-pressure IELTS exam environment.
- Organized workshops for students focusing on advanced vocabulary development, grammar accuracy, and idiomatic expressions essential for high-scoring IELTS performance.
Receptionist
Emperor Global Education
10.2020 - 05.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Administrative Assistant
The Hawk I Immigration Consultants
12.2019 - 08.2020
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Education
Bachelor of Science - Biochemistry
Government College of Girls
Punjab ,India 05.2019
Skills
- Project Management
- Curriculum Design
- Presentation
- Program Management
- Verbal and Written Communication
- Adaptability and flexibility
- Time management
Languages
English
Professional Working
hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
IELTS Trainer
VlG Spectrum Studies
03.2021 - 01.2023
Receptionist
Emperor Global Education
10.2020 - 05.2021
Administrative Assistant
The Hawk I Immigration Consultants
12.2019 - 08.2020
Bachelor of Science - Biochemistry
Government College of Girls
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