Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Simranjit Kaur

Vancouver,BC

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

5
5
years of professional experience

Work History

Team Leader

Canadian Tire Corp Ltd
11.2021 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Operates cash register and all point of sales functions.
  • Processes customer purchases efficiently, following standardized procedures
  • Responds to and handles customer inquiries, requests and concerns in a timely manner, over the
    phone and in person
  • Handles multiple customers query in an effective and efficient manner.

Front Office Assistant

7 Eleven Food Centre
08.2018 - 10.2021


  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Provide administrative support to ensure efficient office operations, including managing schedules, appointments, and travel arrangements for executives.
  • Efficiently manage incoming calls, emails, and correspondence, redirecting them as needed and ensuring timely responses.
  • Proficient in using office software (Microsoft Office, Microsoft Word, Microsoft Excel , etc.) and adaptable to learning new systems quickly.
  • Ability to manage multiple tasks efficiently, prioritize responsibilities, and meet deadlines in a fast-paced environment.
  • Demonstrate strong problem-solving skills by addressing issues proactively and finding solutions to various office-related challenges.
  • Collaborate effectively with colleagues, providing support and contributing to team projects or initiatives.

Education

Bachelor of Arts -

Punjab University
Chandigarh, India
04.2011

Skills

Team Leadership

Staff Supervision

Training and Development
Decision Making

Conflict Resolution

Delegation

Time Management

Active Listening

Customer Service

Written and Verbal Communication

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Team Leader

Canadian Tire Corp Ltd
11.2021 - Current

Front Office Assistant

7 Eleven Food Centre
08.2018 - 10.2021

Bachelor of Arts -

Punjab University

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