SIMRANJIT DHALIWAL
Brampton,Canada
Summary
Accomplished Accounts Receivable Specialist with a proven track record at Stealth Monitoring, enhancing customer satisfaction and streamlining financial reporting. Expert in Microsoft Excel and adept at critical thinking, I significantly improved accounts receivable processes. Known for meticulous data analysis and strong client relations, I consistently exceed performance expectations.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Specialist
Stealth Monitoring
06.2021 - 07.2024
- Making electronic and cash deposits.
- Sending and receiving correspondence between customers and clients.
- Responded promptly to customer inquiries regarding their account status or payment history.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Assisted in developing and updating accounts receivable procedures.
- Utilized specialized software systems for tracking customer accounts receivables activity.
- Maintained organized records of all customer accounts receivable activity.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
AR Specialist
Skyhigh Auto Sales
04.2017 - 05.2020
- Enhanced customer satisfaction through prompt and courteous handling of all inquiries and complaints.
- Participated in weekly meetings to discuss progress on overdue items and action plans.
- Collaborated with accounting team members on special projects as needed.
- Issued monthly statements to clients and followed up on outstanding payments.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Making electronic and cash deposits
- Keeping accurate records of payments received and payments outstanding
- Filing paperwork, documents, and organizing customer documents.
- Prepare documents for shipment.
- Sending and receiving correspondence between customers and clients.
- Generated, mailed and monitored invoices.
AR Clerk
Smart International Immigration Solutions
03.2016 - 03.2017
- Collecting outstanding payments via email or phone calls.
- Printing and mailing invoices.
- Emailing invoices to clients.
- Keeping accurate records of client accounts.
- Review new applications to ensure that proper documentation is attached.
- Responding promptly to inquiries via phone and email.
- Identify any discrepancies with the documentation.
- Filing paperwork, documents, and organizing client files.
- Respond to all inquiries in a timely, courteous manner.
- Scheduling meetings, making travel arrangements, and event arrangements.
- Resolve work-related problems, and prepare and submit progress and other reports.
- Ensure compliance with national and international immigration laws.
- Collecting the required documentation from the client.
- Implemented program to create daily spreadsheets and streamline financial reporting.
- Maintained a database of customer accounts including contact information, payment history, and credit limits.
Office Administrator
Smart International Immigration Solutions
11.2015 - 02.2016
- Creating spreadsheets, presentations and data entry;
- Responsible for sorting, filing and distribution of mail;
- Reviewed travel documents i.e., passports and work visas;
- Prepared courier shipments and other outgoing mails;
- Requisition supplies and materials;
- Faxed, filed, photocopy and scanned documents;
- Filing paperwork, documents and organizing client files;
- Scheduling meetings, making travel and event arrangements
Office Admin/Case Processing
John D. McCrie Immigration Lawyer
09.2013 - 10.2015
- In charge of filling client fills in alphabetical order
- Typing up letters for clients and lawyers by dictation typing
- Answering phone calls, taking, and returning messages
- Taking initial client instructions
- Working as a translator for Punjabi clients
- Briefing lawyer before client meetings
Education
Law Clerk Diploma -
Humber College
01.2011
High School OSSD -
Woodbridge College
01.2006
Skills
- Understanding Canadian Immigration Laws
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Professional Email Correspondence
- Proficient in Internet Explorer
- Proficient Typist at 70 WPM
- Critical Thinking Skills
- Effective Communication Skills
- Effective Team Contributor
- Self-Motivated Professional
- Eager to Acquire New Skills
- Trustworthy Performance
- Punctuality
- Statement issuing
- Credit and collections
- Aging reports analysis
- Strong client relations skills
- Data inputting
- Accounts receivable software
- Claims processing
References
Available on request
Languages
English
Full Professional
Punjabi
Professional
Hindi
Limited
Timeline
Accounts Receivable Specialist
Stealth Monitoring
06.2021 - 07.2024
AR Specialist
Skyhigh Auto Sales
04.2017 - 05.2020
AR Clerk
Smart International Immigration Solutions
03.2016 - 03.2017
Office Administrator
Smart International Immigration Solutions
11.2015 - 02.2016
Office Admin/Case Processing
John D. McCrie Immigration Lawyer
09.2013 - 10.2015
Law Clerk Diploma -
Humber College
High School OSSD -
Woodbridge College
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