Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mansi Nayyar

Surrey,Canada

Summary

Competent Medical Office Assistant with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications.

Overview

11
11
years of professional experience

Work History

Medical Office Assistant

Vancouver Coastal Eye Surgeon
Richmond, British Columbia
07.2024 - Current
  • Greeted patients and visitors in a professional and friendly manner.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Managed medical records using an electronic health record system.
  • Collected payments from patients for services rendered.
  • Verified insurance coverage for each patient visit.

Patient Care Coordinator

Advance Fertility & Gyne Centre
01.2015 - 01.2024
  • Collaborated with healthcare professionals to ensure optimal patient care
  • Documented patient visits by faxing initial evaluations, discharge summaries and notes to appropriate physician
  • Maintained accurate and up-to-date patient records in electronic health system
  • Provided compassionate support and assistance to patients during their visit
  • Facilitated communication between patients, family members, and healthcare providers as needed
  • Educated patients about available resources within community or facility for additional support

Medical Administrative Assistant

Office Angels
01.2014 - 01.2015
  • Supported patients' needs and maintained strict confidentiality of medical and personal data
  • Responded to patient inquiries about billing issues or concerns in timely manner
  • Greeted patients and collected necessary personal information for appointments
  • Coordinated referrals to specialists and assisted with obtaining prior authorizations from insurance providers

Education

Masters in Public Health - Healthcare

University of York
York, Yorkshire, UK
01.2015

Bachelor's of Dentistry - Dental Surgery

ITS Dental College
Greater Noida
03.2014

Skills

  • Healthcare documentation
  • Patient Flow Management
  • Patient Care Coordination
  • Medical Terminology
  • Patient Safety
  • Clinical and administrative support

Languages

  • English, Proficient (C2)
  • Hindi, Proficient (C2)
  • Punjabi, Intermediate (B1)

Timeline

Medical Office Assistant

Vancouver Coastal Eye Surgeon
07.2024 - Current

Patient Care Coordinator

Advance Fertility & Gyne Centre
01.2015 - 01.2024

Medical Administrative Assistant

Office Angels
01.2014 - 01.2015

Masters in Public Health - Healthcare

University of York

Bachelor's of Dentistry - Dental Surgery

ITS Dental College

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Mansi Nayyar