Mansi Nayyar
Surrey,Canada
Summary
Competent Medical Office Assistant with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications.
Overview
11
11
years of professional experience
Work History
Medical Office Assistant
Vancouver Coastal Eye Surgeon
Richmond, British Columbia
07.2024 - Current
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Managed medical records using an electronic health record system.
- Collected payments from patients for services rendered.
- Verified insurance coverage for each patient visit.
Patient Care Coordinator
Advance Fertility & Gyne Centre
01.2015 - 01.2024
- Collaborated with healthcare professionals to ensure optimal patient care
- Documented patient visits by faxing initial evaluations, discharge summaries and notes to appropriate physician
- Maintained accurate and up-to-date patient records in electronic health system
- Provided compassionate support and assistance to patients during their visit
- Facilitated communication between patients, family members, and healthcare providers as needed
- Educated patients about available resources within community or facility for additional support
Medical Administrative Assistant
Office Angels
01.2014 - 01.2015
- Supported patients' needs and maintained strict confidentiality of medical and personal data
- Responded to patient inquiries about billing issues or concerns in timely manner
- Greeted patients and collected necessary personal information for appointments
- Coordinated referrals to specialists and assisted with obtaining prior authorizations from insurance providers
Education
Masters in Public Health - Healthcare
University of York
York, Yorkshire, UK01.2015
Bachelor's of Dentistry - Dental Surgery
ITS Dental College
Greater Noida03.2014
Skills
- Healthcare documentation
- Patient Flow Management
- Patient Care Coordination
- Medical Terminology
- Patient Safety
- Clinical and administrative support
Languages
- English, Proficient (C2)
- Hindi, Proficient (C2)
- Punjabi, Intermediate (B1)
Timeline
Medical Office Assistant
Vancouver Coastal Eye Surgeon
07.2024 - Current
Patient Care Coordinator
Advance Fertility & Gyne Centre
01.2015 - 01.2024
Medical Administrative Assistant
Office Angels
01.2014 - 01.2015
Masters in Public Health - Healthcare
University of York
Bachelor's of Dentistry - Dental Surgery
ITS Dental College
Similar Profiles
Mia LoboMia Lobo
Registered Nurse, Medical-Surgical Unit at Vancouver Coastal HealthRegistered Nurse, Medical-Surgical Unit at Vancouver Coastal Health
Susana Daleon KendrickSusana Daleon Kendrick
Housekeeping Supervisor at Vancouver Coastal HealthHousekeeping Supervisor at Vancouver Coastal Health
Becky BlackBecky Black
Licensed Practical Nurse at Vancouver Coastal HealthLicensed Practical Nurse at Vancouver Coastal Health