Simranjeet Kaur Brar
Surrey,BC
Summary
Results-oriented professional with extensive experience in retail and customer service. Demonstrated expertise as a General Associate at Save On Foods, Sales Associate at Homeland Moving, and Customer Service Representative at Rona and Dollarama, where I consistently delivered high-quality service and support. Committed to fostering customer satisfaction and contributing to team success in dynamic environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Associate (Deli)
Save On Foods
Coquitlam, BC
02.2024 - Current
- Slice and prepare deli meats according to customer orders for e-commerce fulfillment
- Assist in the production of deli platters, snack trays, dips, and other prepared foods as per store guidelines and customer requests
- Ensure all products meet our quality standards and presentation guidelines
- Maintain cleanliness and sanitation of work areas, equipment, and utensils to ensure food safety and hygiene standards are met.
Sales Associate ( 3 Month Contract)
Homeland Moving
Richmond, BC
09.2023 - 12.2023
- Generate and send accurate and prompt price quotes to potential clients, ensuring alignment with company pricing policies
- Engage in proactive and persuasive telephone communication with the prospects, addressing inquiries and highlighting key benefits
- Employ effective negotiation techniques to finalize deals and securing commitment from clients
- Developed and implemented sales strategies to increase customer loyalty and retention
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Customer Service Representative (Seasonal)
RONA
Surrey, BC
02.2023 - 09.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Recommended, selected, and helped locate and obtain out-of-stock product based on customer requests
- Responsible for organizing and watering the plants inside and outside garden centre
- Kept customer spaces clean, neat, and organized for maximum appeal.
Customer service associate
Dollarama
Langley, BC
06.2022 - 12.2022
- Managed customer accounts and kept accurate records of customer transactions
- Resolved customer concerns to meet unique needs and boost satisfaction
- Prevented store losses using awareness, attention-to-detail, and integrity
- Monitored and maintained inventory levels to ensure adequate stock
- Answered product questions with up-to-date knowledge of sales and store promotions.
Warehouse Associate
DAMCO
Surrey, BC
10.2021 - 06.2022
- Pulled and prepared product for shipment, verifying exact number, and type of product before loading and Shipping
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Routed products by scanning packages, reading labels and charts, verifying numbers and sorting packages correctly
- Maintained facility equipment and materials in neat, clean, and orderly fashion.
Education
Associate of Science (A.S.) - chemistry and mathematics -
Columbia College
Vancouver, BC09.2023
Skills
- Customer service
- Sales Closing
- Communication
- Strong work ethic
- Teamwork
- Responsibility
- Critical thinking
- Basic computer skills
- Time management
- Social interaction
- Food service
Certification
- ECEA Certificate- 2024
Coastal College of British Columbia
- Emergency First Aid and CPR HCP / BLS -2024
- Food Safety-2024
- Naloxone Overdose Certification-2024
- WHMIS- 2024
Languages
English
Punjabi
Hindi
Timeline
General Associate (Deli)
Save On Foods
02.2024 - Current
Sales Associate ( 3 Month Contract)
Homeland Moving
09.2023 - 12.2023
Customer Service Representative (Seasonal)
RONA
02.2023 - 09.2023
Customer service associate
Dollarama
06.2022 - 12.2022
Warehouse Associate
DAMCO
10.2021 - 06.2022
Associate of Science (A.S.) - chemistry and mathematics -
Columbia College